Mlx5_core local protection error vend_err 0x51

Infrastructure & Networking Software And Drivers Mellanox OFED
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1

Hi,

I’m trying to diagnose the following error, is anyone able to shed light on the vend_err of 51 here?

Jun 30 08:32:30 sys9client1 kernel: mlx5_core 0000:21:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x002c address=0x180ff000 flags=0x0000]
Jun 30 08:32:30 sys9client1 kernel: mlx5_core 0000:21:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x002c address=0x180ff000 flags=0x0000]
Jun 30 08:32:30 sys9client1 kernel: infiniband mlx5_0: mlx5_handle_error_cqe:333:(pid 0): WC error: 4, Message: local protection error
Jun 30 08:32:30 sys9client1 kernel: infiniband mlx5_0: dump_cqe:273:(pid 0): dump error cqe
Jun 30 08:32:30 sys9client1 kernel: 00000000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jun 30 08:32:30 sys9client1 kernel: 00000010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jun 30 08:32:30 sys9client1 kernel: 00000020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Jun 30 08:32:30 sys9client1 kernel: 00000030: 00 00 00 00 04 00 51 04 00 00 48 63 fc 7d ef e2
Jun 30 08:32:30 sys9client1 kernel: iser: iser_err_comp: task_rsp failure: local protection error (4) vend_err 0x51

2

Hello @PAB01,

Thank you for posting your query on our community. In order to be able to assist you further with this error, we would need more information. We would recommend opening a support case for further investigation of the issue. The support ticket can be opened by emailing " Networking-support@nvidia.com ". Please provide us with a snapshot from your server. The sysinso-snapshot tool and instructions can be found at - GitHub - Mellanox/linux-sysinfo-snapshot: Linux Sysinfo Snapshot

Please note that an active support contract would be required for the same. If you do not have a current support contract, please reach out to our Contracts team at networking-contracts@nvidia.com

Thank you,
-Nvidia Network Support

3

Additionally, please also provide detailed information when the issue is seen.

Thanks,
Bhargavi