Monitor is not turning ON after starting device

Autonomous Vehicles DRIVE AGX Orin DRIVE AGX Orin General
1

Please provide the following info (tick the boxes after creating this topic):
Software Version
DRIVE OS 6.0.10.0
DRIVE OS 6.0.8.1
[1] DRIVE OS 6.0.6
DRIVE OS 6.0.5
DRIVE OS 6.0.4 (rev. 1)
DRIVE OS 6.0.4 SDK
other

Target Operating System
[1] Linux
QNX
other

Hardware Platform
DRIVE AGX Orin Developer Kit (940-63710-0010-300)
DRIVE AGX Orin Developer Kit (940-63710-0010-200)
[1] DRIVE AGX Orin Developer Kit (940-63710-0010-100)
DRIVE AGX Orin Developer Kit (940-63710-0010-D00)
DRIVE AGX Orin Developer Kit (940-63710-0010-C00)
DRIVE AGX Orin Developer Kit (not sure its number)
other

SDK Manager Version
2.1.0
other

Host Machine Version
[1] native Ubuntu Linux 20.04 Host installed with SDK Manager
native Ubuntu Linux 20.04 Host installed with DRIVE OS Docker Containers
native Ubuntu Linux 18.04 Host installed with DRIVE OS Docker Containers
other

Issue Description
Dear Team,
My monitor is not turning on after starting the
I am using DP cable to connect to monitor. Tried multiple cables and monitor combination which concluded that the issue is not with the monitor.

Reflash the device as well. Still the issue persist.

In ttyAMC01 logs not able see any error related to DP cables. Please guide me how to proceed. Is there any commands which will help me to debug the issue and find the root cause.
Error String
< Please provide just the error messages here >

Logs
Provide logs in text box instead of image

Please paste the complete application log here. If there are multiple logs, please use multiple text box

3

Dear @akanksha.jain1,
Were you able to get display earlier and notice issue now with same monitor? What the used monitors?
Did you accept EULA after booting the device first time as indicated in Finalize DRIVE AGX Orin System Setup | NVIDIA Docs

Any reason for using older release?
FYI, If you need display monitor just to check application GUI output, you can use VNC to unblock your development meanwhile. Please see Driveworks 5.14 issue with DRIVE AGX Orin - #4 by SivaRamaKrishnaNV

4

It was working previously with the same monitor display. Yes we accepted EULA after booting first time. We can try for the newer version, will it solve the monitor issue?

5

Is it with the same DRIVE OS 6.0.6 release?

If it is a SW/system state issue, it could get resolved with reflash. If you don’t have any dependency on old release, consider moving to latest release .