I’d really like someplace to air complaints about the store, seems they live someplace that time matters not and customer service was defined by the South Park cable service department. A week ago I received a DOA Jetson Nano, ask for a RMA and then I’ve been ignored, no e-mail, nothing in my account about progress on the RMA and no response on what is happening emails to customer service. I finally just gave up and ordered a new Nano. Someone should check, make sure everyone is still alive and alright in the store.
Hi, I’m sorry to hear about your experience. I recommend reaching out to the support team via chat. There will be someone there to help resolve your issue.
Let me know how it goes for you.