Newbie need help.. Intel Wireless 8265 not shown / cannot be detected

Need help. I just bought install Jetson Nano & Intel Wireless 8265, but it does not show in Network Settings or ifconfig.

~$ lspci
00:01.0 PCI bridge: NVIDIA Corporation Device 0fae (rev a1)
00:02.0 PCI bridge: NVIDIA Corporation Device 0faf (rev a1)
01:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

~$ lspci -nnk
00:01.0 PCI bridge [0604]: NVIDIA Corporation Device [10de:0fae] (rev a1)
Kernel driver in use: pcieport
00:02.0 PCI bridge [0604]: NVIDIA Corporation Device [10de:0faf] (rev a1)
Kernel driver in use: pcieport
01:00.0 Network controller [0280]: Intel Corporation Wireless 8265 / 8275 [8086:24fd] (rev 78)
Subsystem: Intel Corporation Dual Band Wireless-AC 8265 [8086:0010]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:0123]
Kernel driver in use: r8168

~$ dmesg | grep wifi
[ 9.187443] iwlwifi 0000:01:00.0: enabling device (0000 -> 0002)
[ 9.249368] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-8265-26.ucode failed with error -2
[ 9.258943] iwlwifi 0000:01:00.0: Falling back to user helper
[ 10.641586] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-8265-25.ucode failed with error -2
[ 10.652235] iwlwifi 0000:01:00.0: Falling back to user helper
[ 10.809701] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-8265-24.ucode failed with error -2
[ 10.820747] iwlwifi 0000:01:00.0: Falling back to user helper
[ 10.827503] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-8265-23.ucode failed with error -2
[ 10.836924] iwlwifi 0000:01:00.0: Falling back to user helper
[ 10.868039] iwlwifi 0000:01:00.0: loaded firmware version 22.361476.0 op_mode iwlmvm
[ 11.139248] iwlwifi 0000:01:00.0: Detected Intel® Dual Band Wireless AC 8265, REV=0x230
[ 11.141621] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[ 11.142057] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled
[ 11.194253] iwlwifi 0000:01:00.0: Can’t parse empty family 8000 OTP/NVM sections
[ 11.202468] iwlwifi 0000:01:00.0: Failed to read NVM: -61
[ 11.213152] iwlwifi 0000:01:00.0: Failed to run INIT ucode: -61
[ 11.219246] iwlwifi 0000:01:00.0: L1 Enabled - LTR Enabled

~$ lsmod
Module Size Used by
fuse 103841 7
bnep 16562 2
btusb 40149 0
btrtl 7318 1 btusb
btbcm 8808 1 btusb
btintel 10771 1 btusb
iwlmvm 368205 0
mac80211 719792 1 iwlmvm
nvs 54527 0
iwlwifi 167043 1 iwlmvm
cfg80211 589351 3 iwlmvm,iwlwifi,mac80211
nvgpu 1555053 38
bluedroid_pm 13912 0
ip_tables 19441 0
x_tables 28951 1 ip_tables

Did I miss something? I read that this Intel Wireless 8265 should be compatible straight away.

I used 2 jetson nano sd card image: jetson-nano-sd-r32.1-2019-03-18 and jetson-nano-sd-r32.2-2019-07-16. Both image are the same.

Need help… tried to search everywhere for the solution…

Tried to add the intel 8265 firmware iwlwifi-8265-ucode-22.361476.0, it still doesn’t work…

Why it does not show up in ifconfig and the wifi not listed on the Network settings?

Did you find any more clues to solve the problem?

I had same problem with my Jetson Nano and Intel wireless 8265.

I found that the Intel wireless M.2 card is not properly working in hardware perspective. (I have 9 Jetson nanos and 9 Wireless cards and the only one card is malfunctioning)

See the manufacturing information about your wireless card. There are informations about

  • TP/N
  • SPS
  • WFM

etc…

On the malfunctioning card, The SPS is written as “XXXXXXX-XXX XX”. All ‘X’ in the field.

On the other normal cards, the SPS is written as normal information such as “851594-001 0E”.

I think the malfunctioning card is not normal product. That’s the problem.

Please try with another card.