I am trying to set up a new machine and the machine is not seeing the newly installed drivers.
nvidia-bug-report.log.gz (119 KB)
please try this:
- install nvidia-prime (sudo apt install nvidia-prime)
- switch to nvidia (sudo prime-select nvidia)
- remove stray blacklist files (sudo rm /lib/modprobe.d/blacklist-nvidia.conf /etc/modprobe.d/blacklist-nvidia.conf)
- update the initrd (sudo update-initramfs -u)
- reboot
Hello,
I have a very similar problem, the NVIDIA drivers cannot be loaded.
I’m using Ubuntu 18.04 with a GeForce GTX 1060 Mobile NVIDIA card.
$ nvidia-smi
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.
$ nvidia-settings
ERROR: NVIDIA driver is not loaded
ERROR: Unable to load info from any available system
What I tried so far:
Switch the nvidia profile
$ sudo prime-select nvidia
Info: the nvidia profile is already set
(Re)move blacklisted files
$ sudo mv /lib/modprobe.d/blacklist-nvidia.conf ~/
$ sudo mv /etc/modprobe.d/blacklist-nvidia.conf ~/
Update the initrd
$ sudo update-initramfs -u
Reboot
However, I still get
$ nvidia-smi
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.
This is probably due to the fact that I cannot disable secure boot. When I disable secure boot in the BIOS, Ubuntu cannot boot. It freezes during boot, showing this error:
[FAILED] Failed to start NVIDIA Persistence Daemon.
See 'systemctl status nvidia-persistenced.service' for details
Here is some information:
$ systemctl status nvidia-persistenced.service
â—Ź nvidia-persistenced.service - NVIDIA Persistence Daemon
Loaded: loaded (/lib/systemd/system/nvidia-persistenced.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Fri 2019-10-04 11:07:28 IST; 5min ago
Process: 1168 ExecStopPost=/bin/rm -rf /var/run/nvidia-persistenced (code=exited, status=0/SUCCESS)
Process: 1042 ExecStart=/usr/bin/nvidia-persistenced --user nvidia-persistenced --no-persistence-mode --verbose (code=exited, status=1/FAILURE)
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1052]: Started (1052)
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1052]: Failed to query NVIDIA devices. Please ensure that the NVIDIA device files (/dev/nvidia*) exist, and that user 122 has read and write permissions for t
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1052]: PID file unlocked.
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1042]: nvidia-persistenced failed to initialize. Check syslog for more details.
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1052]: PID file closed.
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1052]: The daemon no longer has permission to remove its runtime data directory /var/run/nvidia-persistenced
Oct 04 11:07:28 pierre-G5 nvidia-persistenced[1052]: Shutdown (1052)
Oct 04 11:07:28 pierre-G5 systemd[1]: nvidia-persistenced.service: Control process exited, code=exited status=1
Oct 04 11:07:28 pierre-G5 systemd[1]: nvidia-persistenced.service: Failed with result 'exit-code'.
Oct 04 11:07:28 pierre-G5 systemd[1]: Failed to start NVIDIA Persistence Daemon.
The following files don’t exit, so that’s why the NVIDIA Persistence Daemon cannot start:
/dev/nvidia*
/var/run/nvidia-persistenced
Any suggestions? Many thanks in advance.
nvidia-bug-report.log.gz (112 KB)
You have secure boot enabled, please disable it in bios.
Yes I know that secure boot is enabled but when I disable it, Ubuntu cannot boot because the NVIDIA Persistence Daemon cannot start (see my post above).
Does purging/reinstalling the nvidia driver after disabling secure boot help? Otherwise, please create a new nvidia-bug-report.log with secure boot disabled.
Brilliant! Uninstalling the Nvidia driver worked. Then I was able to disable secure boot. Then I reinstalled the Nvidia driver.
Here’s what I did:
Uninstalling NVIDIA driver
sudo apt-get remove --purge '^nvidia-.*'
sudo apt-get install ubuntu-desktop
sudo apt-get --purge remove "*cublas*" "cuda*"
sudo apt-get --purge remove "*nvidia*"
sudo add-apt-repository --remove ppa:graphics-drivers/ppa
sudo rm /etc/X11/xorg.conf
sudo apt autoremove
sudo reboot
Disable secure boot.
Reinstalling the driver
sudo ubuntu-drivers devices
sudo ubuntu-drivers autoinstall
sudo reboot
$ nvidia-smi
Fri Oct 4 13:53:43 2019
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 430.26 Driver Version: 430.26 CUDA Version: 10.2 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 106... Off | 00000000:01:00.0 Off | N/A |
| N/A 59C P0 26W / N/A | 713MiB / 6078MiB | 0% Default |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 1606 G /usr/lib/xorg/Xorg 98MiB |
| 0 1958 G /usr/bin/gnome-shell 52MiB |
| 0 2585 G /usr/lib/xorg/Xorg 391MiB |
| 0 2797 G /usr/bin/gnome-shell 105MiB |
| 0 3785 G ...quest-channel-token=4785359086748578459 62MiB |
+-----------------------------------------------------------------------------+
Many thanks Generix!
7 Likes
I disabled secure boot prior to posting my original query. I appreciate all the help everyone has replied with, but so far nothing has worked.
Looks like you installed the driver using the .run installer. Please uninstall it using the --uninstall option, then install the driver using Ubuntu’s software&updates application.
My issue was a bit different from the one below, but IT SAVED ME. In my case, after I had uninstalled everything using the direction below, I was doing:
sudo ubuntu-drivers autoinstall
but I wasn’t focused on the messages and the driver build was failing. When the build fails it will write a build log into your /var/lib/dkms/nvidia/… directory and that for me was the answer. I had screwed up where my CC compiler was pointing. I also add the newer versions of GCC, so that may have helped as well (mentioned in another post).
1 Like
Thank you so much !!! This solved my problem after days of uninstall / install cycles.
When I uninstalled the NVIDIA drivers using pierre.aumjaud’s method, I checked the software and updates > Additional Drivers, and it said manual driver installation, and wouldn’t let me select anything else. I followed the exact steps and rebooted, switched to secure boot, and it still wouldn’t boot. Not sure whats wrong.
This worked for me after I reinstalled Ubuntu 21.04, but didn’t work for me in Ubuntu 20.04. I had to also do nvidia-settings and switch to Intel (or prime-select intel) before purging nvidia.
Many thanks!
Are you able to re-enable secure boot after downloading the nvidia drivers or do I need to keep it permanently disabled now?
It needs to stay disabled unless you configure module signing in Ubuntu using update-secureboot-policy
Or reinstall with secure boot enabled and on install, choose “Install third-party software” which also enables module signing.
This worked perfectly, thank you very much. I got a noob question the problem was because of the secure boot? Why?