"No route to host" Error When Attempting to SSH into the BMC

I following the instructions provided here to log into the BMC, but I am receiving the following errors when trying to ping the BMC:

ping 192.168.1.110
PING 192.168.1.110 (192.168.1.110) 56(84) bytes of data.
From 192.168.1.1 icmp_seq=1 Destination Host Unreachable
From 192.168.1.1 icmp_seq=2 Destination Host Unreachable
From 192.168.1.1 icmp_seq=3 Destination Host Unreachable
From 192.168.1.1 icmp_seq=4 Destination Host Unreachable
From 192.168.1.1 icmp_seq=5 Destination Host Unreachable
From 192.168.1.1 icmp_seq=6 Destination Host Unreachable
^C
--- 192.168.1.110 ping statistics ---
9 packets transmitted, 0 received, +6 errors, 100% packet loss, time 8176ms
pipe 4

When attempting to ssh in, I am receiving the following error:

ssh root@192.168.1.110
ssh: connect to host 192.168.1.110 port 22: No route to host

Am I missing any steps here?

Can you confirm how you connect to port 5 (per System Overview - NVIDIA Docs)? Are you connected directly from a host machine or via a switch or larger network?
If connected directly make sure your host is on the same subnet as the BMC → 192.168.1.x. Eg. manually assign 192.168.1.1 to your host.
If on a larger network or via a switch, check if you have a DHCP server running that has assigned a new IP address to the BMC and if you can ping it on that address. For trouble shooting it is usually easier to have a direct connection between the BMC and a host.

I am connected directly using an ethernet cable.

To clarify, I have followed the instructions in the link that I provided exactly which include:

  1. connecting to port 5 per the provided diagram
  2. assigning the IP address using ifconfig eno1 192.168.1.1 netmask 255.255.255.0, and
  3. attempting to ssh in to the BMC using ssh root@192.168.1.110

Can you confirm what type system you are using? Is it a IGX Dev Kit? Can you confirm that the IGX system power supply is turned on? Is this a brand new IGX system or has it been used previously? Did it not respond from the initial power-on or was the BMC reachable in the past? If it was reachable before, what steps were taken after the initial power-on? Is a BaseOS installed on the IGX or is it otherwise empty still?

Here are the answers to your questions in order:
It is an IGX Dev Kit.
Yes, the IGX was turned on.
I am the third person to have this kit.
I have not been able to reach the BMC. I am unsure about previous users.
An OS is installed.

Hi codenwald,

Please refer to the steps in Access the BMC over SSH to access BMC console.

Power cycle and wait few minutes may help for your case.

I have tried those steps multiple times tonight, and I am still running into the same result.

Could you share a photo of your setup, and the ifconfig command. You probably made sure that eno1 is the correct portname, but I want to double check this. Sometimes the name can be differnet.

Here you go:

To be clear, I have tried this in both ethernet ports.

codenwald@------:~$ ifconfig
eno1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.1.1  netmask 255.255.255.0  broadcast 192.168.1.255
        inet6 fd9f:17f1:3682:10c5:7e57:58ff:fe3b:4d6c  prefixlen 64  scopeid 0x0<global>
        inet6 fe80::7e57:58ff:fe3b:4d6c  prefixlen 64  scopeid 0x20<link>
        ether 7c:57:58:3b:4d:6c  txqueuelen 1000  (Ethernet)
        RX packets 317  bytes 90738 (90.7 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 98  bytes 13216 (13.2 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 16  memory 0x90100000-90120000  

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 1370  bytes 108506 (108.5 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 1370  bytes 108506 (108.5 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

Hi @codenwald ,
This is a Clara AGX devkit.
It does not have a BMC. Maybe these instructions help for your purpose: holoscan-docs/devkits/clara-agx/clara_agx_user_guide.md at main · nvidia-holoscan/holoscan-docs · GitHub

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