No video on DisplayPort after computer sleep. HDMI works

Hi!

I’m on Ubuntu 24.04 and I have an RTX 2060. When I put my computer into sleep and wake it up everything is normal for around 4-5 cycles. But after that I have no display with DisplayPort, only with HDMI. After a reboot everything is back to normal. Running nvidia-bug-report.sh also fixes the issue for some time.

nvidia-bug-report.log.gz (398.2 KB)

I have similar issues since 3-4 days ago. I am using arch linux with KDE and when my monitor wakes from sleep the monitor just power cycles without being able to connect, If I enable or disable any monitor it connects. the other monitors work fine, and also HDMI on the same monitor works fine. Only display port doesn’t work.

Hi @04aron @thankarezos
Thanks for reporting issue to us, could you be able to check with latest 560 release driver and share test results.

I am using 560.35.03 version on arch linux and still have this problem.

Thank you for the confirmation, I have filed a bug 4844543 internally for tracking purpose.

I have been not able to repro issue locally so far after multiple sleep/resume cycles.
Could you please try waking up the display by pressing its power button before resuming the system and see if it changes anything.
@thankarezos
Could you also please share nvidia bug report from repro state.

indeed if i have already turned on the screen the bug doesnt happen, also doesn’t happen on Windows and doesnt happen on endevourOs live usb (the one that I used to install my distro but obviously unupdated), it only happens to my fully up-to-date endevourOs(arch) installation.
nvidia-bug-report.log.gz (893.1 KB)

Also, same problem on new installation also fully updated. Again the Live USB was fine but as long I installed because it updated the packages to latest same problem

@thankarezos

Thanks for the log, could you confirm what monitor is showing the symptoms? The log seems to indicate that 3 displays are connected, and all those appear to be active at the time that the log was captured.

nvidia-bug-report.log.gz (791.9 KB)
this is a new log on my new installation. I made sure I captured it during the problem. It’s the Samsung LC27G5xT (DFP-5)

also, for the record. I tried both linux lts and linux mainland with both nvidia and nvidia-dkms. nothing

Update: I managed to fix that by enabling adaptive sync on my monitor and setting it on automatic on kde settings and also setting my refresh rate to 144hz (my monitor’s max), i had previous set it to 120hz. If only adaptive sync was on or only my refresh rate was 144hz it would still not work. I needed both for the bug to go away.