Nsight Monitor (V.5.6) cannot start. TCP error 10013

Hi,

I run into an issue to start the nsight monitor version 5.6. After starting a Message box pops up saying that the monitor cannot access IP 0.0.0.0:8000. I check with netstat and the IP/port is really in use by a windows system service that I cannot terminate. I try to change the port that the monitor uses, but since the app doesn’t start I have no way to change the port it uses.

Any idea what I can do?
Thx.

Here is the output of the logfile the monitor created:

Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,"EndInvokeOnThread Exception : System.ServiceModel.CommunicationException: A TCP error (10013: An attempt was made to access a socket in a way forbidden by its access permissions) occurred while listening on IP Endpoint=0.0.0.0:8000. —> System.Net.Sockets.SocketException: An attempt was made to access a socket in a way forbidden by its access permissions
“,App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write
Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,” at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
“,App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write
Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,” at System.Net.Sockets.Socket.Bind(EndPoint localEP)
“,App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write
Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,” at System.ServiceModel.Channels.SocketConnectionListener.Listen()
“,App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write
Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,” — End of inner exception stack trace —
“,App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write
Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,” at Ark.AsyncResultValue`1.EndInvoke()
“,App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write
Error,08/27/2018 10:46:36,Nsight.Monitor.exe,’’ id: 1,Ark,” at Ark.ThreadMessaging.ThreadMessagingExtensions.EndInvokeOnThread(ThreadManager threadManager, IAsyncResult asyncResult)
",App.RunApp => App.Start => MonitorServer.Start => ThreadMessagingExtensions.EndInvokeOnThread => NLogLogger.Log => NLogLogger.LogCore => LoggerImpl.Write