NVIDA non responsive

NVIDIA please provide me an update on my RMA status for DGX Spark (hardware failure).

After a week of providing you diagnostic information about (abrupt and random) shutdowns you provided me an RMA on June 01, 2026.

I followed your shipping instruction using your shipping label and mailed the defective spark to you on June 03, 2026. You received the spark on June 08, 2026. (signed for by: TTATUM)

I sent you an email requesting status of the spark RMA, I have not received any response.

I already have lost a month of work since the failures began.

Please provide a status of my RMA.

Please send me a replacement

Please DM me your case reference ID