NVIDIA NIM Hifigan Error: Triton model failed during inference. Error message: in ensemble 'fastpitch_hifigan_ensemble-English-US', Input sentence is

while giving this text:
Employee benefits for ABC Corporation include:

  • Medical, dental, and vision insurance plans

  • 401(k) retirement plan with company match

  • Flexible spending accounts (FSAs) for healthcare and childcare expenses

  • Life insurance plan

  • Disability insurance plan

  • Paid time off (vacation, sick leave, and holidays)

  • Employee assistance program (EAP)

  • Access to on-site fitness center and wellness programs

  • Tuition reimbursement program

  • Professional development and continuing education opportunities

According to the Policy, additional benefits may be provided to employees based on their length of service, job category, or other factors, so it’s best to check with the HR department for specific details.

It’s also worth noting that some benefits may be subject to change, so it’s always best to check the HR website or consult with the HR department for the most up-to-date information.

i am getting error as:

{“specversion”:“1.0”,“type”:“riva.tts.synthesizeonline.v1”,“source”:“”,“subject”:“”,“id”:“91a32703-a773-461e-aa43-5b23439eb5cc”,“datacontenttype”:“application/json”,“time”:“2025-01-23T10:00:07.968766795+00:00”,“data”:{“release_version”:“2.16.0”,“customer_uuid”:“”,“ngc_org”:“”,“ngc_team”:“”,“ngc_org_team”:“”,“container_uuid”:“”,“language_code”:“”,“request_count”:1,“total_characters”:0,“audio_duration”:0.0,“status”:2,“err_msg”:“Error: Triton model failed during inference. Error message: in ensemble ‘fastpitch_hifigan_ensemble-English-US’, Input sentence is longer than maximum sequence length: 420 > 400”}}

Hi @vivek.suyal - from the error message you posted

Input sentence is longer than maximum sequence length: 420 > 400

you need to use a sorter passage as input text.

Best, Sophie

HI @sophwats i have tried with much longer text passage and the audio generated successfully:
text :

Yes, there are restrictions on the use of electronic media and social media at work. According to our company policy, electronic media and social media usage are subject to certain guidelines.

Company-owned devices and equipment may only be used for company business. Personal use of company devices is limited and requires prior approval from management.

Regarding social media, employees are expected to maintain a professional online presence and avoid posting content that could potentially damage the company’s reputation. This includes, but is not limited to, the use of company logos, confidential information, or other sensitive materials.

Additionally, employees are not permitted to use social media to solicit business for personal gain or to disclose confidential company information.

It’s also worth noting that employees are expected to maintain the security and confidentiality of company data, including email and online content, at all times.

For more information on electronic media and social media usage, please refer to our company’s IT and Social Media Policy.

i have also tried to trim down the passage till **Tuition reimbursement program still i got the same error
but when i tried to give the text till **Employee assistance program (EAP) it generated the audio currectly.

something is causing the first passage to be interpreted as a sequence that is too long - likely the bullet points/new paragraphs.

actually if i am using numbers in the bullet points (like 1. Medical, dental, and vision insurance plans
2. 401(k) retirement plan with company match) then it is generating the audio correctly with the same text length.

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