NVIDIA Nsight Systems - host: download failed on Jetson TX2

When i try to install Jetpack 4.6.2 on Jetson TX2 from Ubuntu 16.04 host machine i am facing package download errors during installation from the SDK manager (version 1.8.0-10363).

The error logs are as below:-
20:19:11 INFO: TensorRT on Target - target: download /usr/abc/Downloads/nvidia/sdkm_downloads/uff-converter-tf_8.2.1-1+cuda10.2_arm64.deb successfully, checksum is correct
20:19:11 INFO: VisionWorks on Target - target: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-repo_1.6.0.501_arm64.deb to /usr/abc/Downloads/nvidia/sdkm_downloads/libvisionworks-repo_1.6.0.501_arm64.deb
20:19:15 ERROR: NVIDIA Nsight Systems - host: download failed
20:19:15 ERROR: NVIDIA Nsight Systems - host: download failed
20:19:15 ERROR: NVIDIA Nsight Graphics - host: download failed
20:19:15 ERROR: NVIDIA Nsight Graphics - host: download failed
20:19:15 INFO: VisionWorks on Target - target: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb to /usr2/abc/Downloads/nvidia/sdkm_downloads/libvisionworks-sfm-repo_0.90.4.501_arm64.deb
20:19:15 INFO: TensorRT on Target - target: stopped downloading https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libnvinfer-samples_8.2.1-1+cuda10.2_all.deb
20:19:19 : VisionWorks on Target - target: download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb failed, retrying 1…
20:19:20 INFO: VisionWorks on Target - target: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb to /usr2/arinbisw/Downloads/nvidia/sdkm_downloads/libvisionworks-sfm-repo_0.90.4.501_arm64.deb
20:19:22 : VisionWorks on Target - target: download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb failed, retrying 2…
20:19:23 INFO: VisionWorks on Target - target: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb to /usr2/arinbisw/Downloads/nvidia/sdkm_downloads/libvisionworks-sfm-repo_0.90.4.501_arm64.deb
20:19:25 : VisionWorks on Target - target: download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb failed, retrying 3…
20:19:25 INFO: VisionWorks on Target - target: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb to /usr2/arinbisw/Downloads/nvidia/sdkm_downloads/libvisionworks-sfm-repo_0.90.4.501_arm64.deb
20:19:28 : VisionWorks on Target - target: download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb failed, retrying 4…
20:19:29 INFO: VisionWorks on Target - target: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6.2/Jetson_462_b5/libvisionworks-sfm-repo_0.90.4.501_arm64.deb to /usr2/arinbisw/Downloads/nvidia/sdkm_downloads/libvisionworks-sfm-repo_0.90.4.501_arm64.deb
20:19:31 ERROR: VisionWorks on Target - target: download failed
20:19:31 ERROR: VisionWorks on Target - target: download failed

Note: apt-get update and apt-get upgrade are successful on the host machine and internet is also working fine. I have connected an HDMI display monitor to it. Saw few answers related to these queries, so just quoting these before hand.

Not sure why the package download is failing. Please help me to fix it and flash the Jetson TX2 successfully.

Thanks in advance.

Hi,

Sometimes the download failure is caused by an unstable network connection.
Could you try it again to see if it works?

If not, would you mind sharing the SDK Manager log with us? (via export logs)

Thanks.

Hi AastaLLL,

Thanks for the response.
I tried to run it again, but no use. The same error is seen.

I am attaching the export logs for further analysis. Please help me with the same.

Please let me know if anything else is needed.

Thanks

SDKM_logs_JetPack_4.6.2_Linux_for_Jetson_TX2_modules_2022-06-06_09-40-15.zip (6.6 KB)

One intermediate update from my side.

When i retried the download, install; I was getting below errors:-
ERROR: CUDA Toolkit for L4T: DevZone get download url failed: HTTPError: Response code 401 (Unauthorized).
So according the solution mentioned in the below case, i followed the same steps

Then i started to see same old errors again as below,
ERROR: CUDA on Host - host: download failed
and also the below error log is seen,
ERROR:CUDA Cross Compile Package on Host - host: Download CUDA Cross Compile Package on Host failure

Installation of CUDA on host seems to be failing first

the export logs are attached
SDKM_logs_JetPack_4.6.2_Linux_for_Jetson_TX2_modules_2022-06-06_12-03-39.zip (23.6 KB)

One more point to mention is that i am trying to reflash the Jetson TX2 device. It was already having JetPack 4.2.1, moved it to recovery mode and then i am trying to flash it with latest. Can i version missmatches cause any issues like this?? I hope it should not, because in the first step of flash, the older images need to be removed from target.

Hi,

We found some DRIVE OS output in the log you attached.
Have you tried to install the host package for DRIVE?

12:03:05.150 - info: validating product line for target OS: Linux
12:03:05.153 - info: 
12:03:05.153 - info: 	validating release: DRIVE OS 5.2.6 SDK
12:03:05.154 - warn: 		No access to devzone program id 879192
12:03:05.154 - warn: 	No access to release DRIVE OS 5.2.6 SDK. 

Thanks.

Thanks for the response.

No i haven’t tried that, how to disable/avoid that and continue with normal download and flashing?
Please let me know the next step in this regard.

Thanks,

We’re not sure why can see the DRIVE OS version from your log, suggest to try with a clean Ubuntu 18.04 host PC with the SDK manger to reflas your device via JetPack.
The device OS version and host PC should work on the same version.

I tried freshly on a new Ubuntu 18.04 host, still i am seeing the [NVIDIA Nsight Systems] and [NVIDIA Nsight Graphics] installation error. I have attached the export logs .zip file
SDKM_logs_JetPack_4.6.2_Linux_for_Jetson_TX2_modules_2022-07-04_17-03-00.zip (35.9 KB)

Please let me know what is missing and how to proceed ahead?

Hi,

Could you help to check if the following file is downloaded to your host first?

/usr2/samingad/Downloads/nvidia/sdkm_downloads/NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb

If yes, could you try if the below command works?
Please share the output with us if any errors.

$ sudo -E apt-get install -y --allow-downgrades '/usr2/samingad/Downloads/nvidia/sdkm_downloads/NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb'

Thanks.

Hi,

The debian file /usr2/samingad/Downloads/nvidia/sdkm_downloads/NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb is downloaded. But the downgrade installation is failing with below error message.

Reading package lists… Done
E: Unsupported file /usr2/samingad/Downloads/nvidia/sdkm_downloads/NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb given on commandline

I tried installing it with gdebi installer, but it is not showing anything if click on install package.

I am wondering if the modified home directory location is part of the issue. It shouldn’t be, but in the past there were cases where non-EN-US characters in the home directory location broke something. It is unusual to have a non-“/home” directory, so perhaps it is some quirk just not seen before.

You could log a command line attempt to install and post that:

cd  /usr2/samingad/Downloads/nvidia/sdkm_downloads/
sudo dpkg -i ./NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb 2>&1 | tee log_nsight_install.txt

(then post “log_nsight_install.txt”)

Also, what do you see from “echo $LANG”?

The output of the above suggested commands is as below:
/Downloads/nvidia/sdkm_downloads$ sudo dpkg -i ./NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb 2>&1 | tee log_nsight_install.txt
dpkg: error: cannot access archive ‘./NVIDIA_Nsight_Graphics_L4T_Public_2021.2.21249.deb’: Permission denied

And $LANG is “en_US.UTF-8”

Did you use “sudo” to preface the “dpkg” command? If so, then you probably had the wrong filesystem type on the host PC during flash. If so, what do you see from:
ls -l /usr/bin/sudo

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
Thanks

Is this still an issue to support? Any result can be shared? Thanks