nvidia-settings ERROR: Unable to load info from any available system

You’re running a 4.15 kernel that was compiled with gcc 7.4, yet your current system compiler is gcc 9. Since you’re running ubuntu 19.10, the standard kernel should be 5.3. Please switch to the current kernel in grub.

Hi generix !

I followed your advice but unfortunately dual boot doesn’t work !

My new conf

uname -a

Linux XOOXBOT 5.3.14-050314-generic #201911291040 SMP Fri Nov 29 10:42:51 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

sudo prime-select query

nvidia

sudo nvidia-settings

(nvidia-settings:6747): GLib-GObject-CRITICAL **: 23:49:22.120: g_object_unref: assertion ‘G_IS_OBJECT (object)’ failed

ERROR: nvidia-settings could not find the registry key file. This file should
have been installed along with this driver at
/usr/share/nvidia/nvidia-application-profiles-key-documentation
. The
application profiles will continue to work, but values cannot be
prepopulated or validated, and will not be listed in the help text.
Please see the README for possible values and descriptions.

** Message: 23:49:22.161: PRIME: Requires offloading
** Message: 23:49:22.161: PRIME: is it supported? yes

however now the GUI has the left full menu

xrandr

Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 60.02*+ 60.01 59.97 59.96 59.93 48.02
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)

lspci | grep 'VGA'

00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 630 (Mobile)

lshw

       *-display
            description: 3D controller
            product: GP107M [GeForce GTX 1050 Ti Mobile]
            vendor: NVIDIA Corporation
            physical id: 0
            bus info: pci@0000:01:00.0
            version: a1
            width: 64 bits
            clock: 33MHz
            capabilities: bus_master cap_list rom
            configuration: <b>driver=nvidia</b> latency=0
            resources: irq:138 memory:ea000000-eaffffff memory:c0000000-cfffffff memory:e8000000-e9ffffff ioport:4000(size=128) memory:eb000000-eb07ffff
    *-display
         description: VGA compatible controller
         product: UHD Graphics 630 (Mobile)
         vendor: Intel Corporation
         physical id: 2
         bus info: pci@0000:00:02.0
         version: 00
         width: 64 bits
         clock: 33MHz
         capabilities: vga_controller bus_master cap_list rom
         configuration: driver=i915 latency=0
         resources: irq:129 memory:ec000000-ecffffff memory:80000000-8fffffff ioport:5000(size=64) memory:c0000-dffff

Ubuntu Settings > Devices > Displays

only built-in display is present, no dual mode

sudo nvidia-bug-report.sh

Attachment has this new report file

Please, I am waiting for your help.
nvidia-bug-report.log.gz (381 KB)

After switching kernels, your system was working. Then you chose to add a config file defining a server layout section. According to the logs, this is still active. Please remove that config file.

Hello !

Now there is a knockout in France, a knockout in my job, knockout in my PC and a knockout in my mind !!!

i updated to Ubuntu 19.10

i updated to Linux kernel 5.4.1

i updated to nvidia-driver-440

lsb_release -a

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 19.10
Release: 19.10
Codename: eoan

uname -a

Linux XOOXBOT 5.4.1-050401-generic #201911290555 SMP Fri Nov 29 11:03:47 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

lshw


*-display
description: 3D controller
product: GP107M [GeForce GTX 1050 Ti Mobile]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:138 memory:ea000000-eaffffff memory:c0000000-cfffffff memory:e8000000-e9ffffff ioport:4000(size=128) memory:eb000000-eb07ffff
*-multimedia
description: Audio device
product: GP107GL High Definition Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:eb080000-eb083fff
*-display
description: VGA compatible controller
product: UHD Graphics 630 (Mobile)
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:129 memory:ec000000-ecffffff memory:80000000-8fffffff ioport:5000(size=64) memory:c0000-dffff

sudo nvidia-settings

GUI openes with full left menu

sudo prime-select query

nvidia

sudo ubuntu-drivers devices

== /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
modalias : pci:v000010DEd00001C8Csv00001028sd00000824bc03sc02i00
vendor : NVIDIA Corporation
model : GP107M [GeForce GTX 1050 Ti Mobile]
driver : nvidia-driver-440 - third-party free recommended
driver : nvidia-driver-390 - distro non-free
driver : nvidia-driver-430 - distro non-free
driver : nvidia-driver-435 - distro non-free
driver : xserver-xorg-video-nouveau - distro free builtin

== /sys/devices/pci0000:00/0000:00:14.3 ==
modalias : pci:v00008086d0000A370sv00008086sd00004030bc02sc80i00
vendor : Intel Corporation
model : Wireless-AC 9560 [Jefferson Peak]
manual_install: True
driver : backport-iwlwifi-dkms - distro free

== /sys/devices/pci0000:00/0000:00:1d.5/0000:3c:00.0 ==
modalias : pci:v00001969d0000E0A1sv00001028sd00000824bc02sc00i00
vendor : Qualcomm Atheros
model : Killer E2400 Gigabit Ethernet Controller
driver : oem-ethernet-alx-wol-dkms - third-party free

== /sys/devices/virtual/dmi/id ==
modalias : dmi:bvnDellInc.:bvr1.9.0:bd02/11/2019:svnDellInc.:pnG55587:pvr:rvnDellInc.:rn03TW4P:rvrA00:cvnDellInc.:ct10:cvr:
driver : oem-workaround-kernel-parameter-alx-enable-wol - third-party free
driver : dell-service-meta - third-party free
driver : oem-workaround-force-install-qualcomm-red - third-party free
driver : oem-workaround-force-install-intel-red - third-party free
driver : armani15-firestar15-firestarb-meta - third-party free
driver : modprobe-blacklist-psmouse - third-party free

sudo find / -name 'xorg.conf'

/root/.local/share/Trash/files/xorg.conf
find: ‘/run/user/1001/doc’: Permission denied
find: ‘/run/user/1001/gvfs’: Permission denied
/usr/share/doc/xserver-xorg-video-intel/xorg.conf

sudo vi /root/.local/share/Trash/files/xorg.conf

Section “Device”
Identifier “nVidia”
Driver “nvidia-driver-435”

Option “AccelMethod” “uxa”

EndSection

sudo vi /usr/share/doc/xserver-xorg-video-intel/xorg.conf

Section “Device”
Identifier “Intel”
Driver “intel”

Option “AccelMethod” “uxa”

EndSection

ps -A | grep -i xorg

1567 tty1 00:00:00 Xorg
2215 tty2 00:01:38 Xorg

But still no dual monitors, however when rebooting few seconds both monitors work !
Generix what file exactly to delete ?
I spend a lot time, please help me before a knockout with my wife !
nvidia-bug-report.log.gz (396 KB)

According to the logs, the file is gone and the nvidia gpu is properly working now, also confirmed by nvidia-settings now working. System looks good, don’t fiddle with it.
Thing is, the nvidia gpu in your notebook does not have any outputs, all external outputs are connected to the intel igpu. So external monitors should work regardless of the nvidia gpu working or not.
All external connectors are in state ‘disconnected’ though. What kind of monitor (brand/model) did you connect? Which connection (DP/HDMI) do you use? Does the notebook have more than one external connector?

Laptop:

Monitor:

Connection:

  • I use HDMI 2.0 cable
  • No thunderbold cable

Looks like despite the nvidia gpu being a “3D controller” Dell hooked up the hdmi port to it.
Please try this:
https://devtalk.nvidia.com/default/topic/1066683/linux/ubuntu-18-04-3-blank-screen-at-startup-with-430-drivers-and-gtx-960/post/5402308/#5402308

Thank you very much Generix, all is good now !

Solution for me :
https://devtalk.nvidia.com/default/topic/1066683/linux/ubuntu-18-04-3-blank-screen-at-startup-with-430-drivers-and-gtx-960/post/5402308/#5402308

See you soon or maybe not !

I too had the same issue.

I solved it by disabling Secure boot.

Then it was working for me.

Hi,

I am getting similar error

ERROR: NVIDIA driver is not loaded

ERROR: Unable to load info from any available system

Kindly help me. Stuck since long. Attaching my bug reportnvidia-bug-report.log (874.2 KB)

You booted into an older kernel left from Ubuntu 18.04 which was compiled with gcc 7.4.0, with 20.04, gcc is now v9.2 so the driver doesn’t compile. Please boot to the correct kernel using grub menu.

Can you tell me how can I do this?

On boot, hold down ‘shift’, then the grub menu should appear.

Which kernel is best supported for Ubuntu 20.04?

20.04 is a development release so kernel versions changed. According to your logs, initially it came with 5.3.11 but I guess now it’s 5.4 or 5.5, so just use the highest kernel that’s available in the grub menu.

Hi Generix!

Similar problems to those reported here.

Laptop: Dell XPS 7590, HDMI 2.0, Thunderbolt 3/DP. Laptop screen works fine, external monitor does not receive Thunderbolt or DP signal

$ mokutil --sb-state
SecureBoot disabled

(Recently disabled prior to OS install – flickering on built-in screen now gone – thanks for previous advice in this thread.)

$ sudo nvidia-settings

ERROR: Unable to load info from any available system

(nvidia-settings:4893): GLib-GObject-CRITICAL **: 22:42:34.436: g_object_unref: assertion ‘G_IS_OBJECT (object)’ failed
** Message: 22:42:34.439: PRIME: No offloading required. Abort
** Message: 22:42:34.439: PRIME: is it supported? no

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 19.10
Release: 19.10
Codename: eoan

$ sudo prime-select query
nvidia

$ sudo lshw -class video
*-display
description: 3D controller
product: NVIDIA Corporation
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:16 memory:ec000000-ecffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:3000(size=128) memory:ed000000-ed07ffff
*-display UNCLAIMED
description: VGA compatible controller
product: UHD Graphics 630 (Mobile)
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list
configuration: latency=0
resources: memory:eb000000-ebffffff memory:80000000-8fffffff ioport:4000(size=64) memory:c0000-dffff

$ sudo ubuntu-drivers devices
== /sys/devices/pci0000:00/0000:00:1c.0/0000:3b:00.0 ==
modalias : pci:v00008086d00002723sv00001A56sd00001654bc02sc80i00
vendor : Intel Corporation
manual_install: True
driver : backport-iwlwifi-dkms - distro free

== /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
modalias : pci:v000010DEd00001F91sv00001028sd00000905bc03sc02i00
vendor : NVIDIA Corporation
driver : nvidia-driver-435 - distro non-free recommended
driver : nvidia-driver-430 - distro non-free
driver : xserver-xorg-video-nouveau - distro free builtin

Thanks in advance for your help!
-b9r5
nvidia-bug-report.log.gz.log (345.4 KB)

Please remove the ‘nomodeset’ kernel parameter.

Thanks, Generix. I removed nomodeset, and am able to run nvidia-settings as expected.

The reason I added nomodeset is display flashing that makes the laptop display unusable when nomodeset is not present. Of course I understand now that Optimus requires mode setting.

What are my options for figuring out (ideally fixing) why the display flashing is happening?

Edit: as a workaround, I could boot with nomodeset when using the laptop display, and boot without when using the external display. Not ideal, but I could live with it.

Edit 2: issue with primary laptop display solved by adding i915.edp_vswing=2 acpi=force to GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash i915.edp_vswing=2 acpi=force”
As solved the issue in this post: Built-in display glitches, HDMI external display is fine on Ubuntu 19.10 with GTX 1650
I should have known – identical hardware, OS, and symptoms.

Thanks so much for your help, Generix.

Hi, I have got the similar problem. nvidia-smi works fine, but nvidia-settings shows:
ERROR:uable to load info from any available system.My system is ubuntu 20.04. Dose
anybody can help me?nvidia-bug-report.log.gz.log (599.3 KB) prob.rtf (2.3 KB) prob1.rtf (91.1 KB)

i had the same problem. with kali linux o.s.

  • first sudo rm -rf /etc/X11/xorg.conf*
  • second sudo apt-get install nvidia-xconfig
  • thrid sudo reboot
    tahn you will see it’s problem fix.