nvidia-settings ERROR: Unable to load info from any available system

Can you tell me how can I do this?

On boot, hold down ‘shift’, then the grub menu should appear.

Which kernel is best supported for Ubuntu 20.04?

20.04 is a development release so kernel versions changed. According to your logs, initially it came with 5.3.11 but I guess now it’s 5.4 or 5.5, so just use the highest kernel that’s available in the grub menu.

Hi Generix!

Similar problems to those reported here.

Laptop: Dell XPS 7590, HDMI 2.0, Thunderbolt 3/DP. Laptop screen works fine, external monitor does not receive Thunderbolt or DP signal

$ mokutil --sb-state
SecureBoot disabled

(Recently disabled prior to OS install – flickering on built-in screen now gone – thanks for previous advice in this thread.)

$ sudo nvidia-settings

ERROR: Unable to load info from any available system

(nvidia-settings:4893): GLib-GObject-CRITICAL **: 22:42:34.436: g_object_unref: assertion ‘G_IS_OBJECT (object)’ failed
** Message: 22:42:34.439: PRIME: No offloading required. Abort
** Message: 22:42:34.439: PRIME: is it supported? no

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 19.10
Release: 19.10
Codename: eoan

$ sudo prime-select query
nvidia

$ sudo lshw -class video
*-display
description: 3D controller
product: NVIDIA Corporation
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:16 memory:ec000000-ecffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:3000(size=128) memory:ed000000-ed07ffff
*-display UNCLAIMED
description: VGA compatible controller
product: UHD Graphics 630 (Mobile)
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list
configuration: latency=0
resources: memory:eb000000-ebffffff memory:80000000-8fffffff ioport:4000(size=64) memory:c0000-dffff

$ sudo ubuntu-drivers devices
== /sys/devices/pci0000:00/0000:00:1c.0/0000:3b:00.0 ==
modalias : pci:v00008086d00002723sv00001A56sd00001654bc02sc80i00
vendor : Intel Corporation
manual_install: True
driver : backport-iwlwifi-dkms - distro free

== /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
modalias : pci:v000010DEd00001F91sv00001028sd00000905bc03sc02i00
vendor : NVIDIA Corporation
driver : nvidia-driver-435 - distro non-free recommended
driver : nvidia-driver-430 - distro non-free
driver : xserver-xorg-video-nouveau - distro free builtin

Thanks in advance for your help!
-b9r5
nvidia-bug-report.log.gz.log (345.4 KB)

Please remove the ‘nomodeset’ kernel parameter.

Thanks, Generix. I removed nomodeset, and am able to run nvidia-settings as expected.

The reason I added nomodeset is display flashing that makes the laptop display unusable when nomodeset is not present. Of course I understand now that Optimus requires mode setting.

What are my options for figuring out (ideally fixing) why the display flashing is happening?

Edit: as a workaround, I could boot with nomodeset when using the laptop display, and boot without when using the external display. Not ideal, but I could live with it.

Edit 2: issue with primary laptop display solved by adding i915.edp_vswing=2 acpi=force to GRUB_CMDLINE_LINUX_DEFAULT: GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash i915.edp_vswing=2 acpi=force”
As solved the issue in this post: Built-in display glitches, HDMI external display is fine on Ubuntu 19.10 with GTX 1650
I should have known – identical hardware, OS, and symptoms.

Thanks so much for your help, Generix.

Hi, I have got the similar problem. nvidia-smi works fine, but nvidia-settings shows:
ERROR:uable to load info from any available system.My system is ubuntu 20.04. Dose
anybody can help me?nvidia-bug-report.log.gz.log (599.3 KB) prob.rtf (2.3 KB) prob1.rtf (91.1 KB)

i had the same problem. with kali linux o.s.

  • first sudo rm -rf /etc/X11/xorg.conf*
  • second sudo apt-get install nvidia-xconfig
  • thrid sudo reboot
    tahn you will see it’s problem fix.