# NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running

**URL:** <https://forums.developer.nvidia.com/t/nvidia-smi-has-failed-because-it-couldnt-communicate-with-the-nvidia-driver-make-sure-that-the-latest-nvidia-driver-is-installed-and-running/180651>\
**Category:** Linux\
**Created:** [June 13, 2021, 11:10pm UTC](https://forums.developer.nvidia.com/t/nvidia-smi-has-failed-because-it-couldnt-communicate-with-the-nvidia-driver-make-sure-that-the-latest-nvidia-driver-is-installed-and-running/180651 "2021-06-13T23:10:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bouchhioua.medali](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@bouchhioua.medali](https://forums.developer.nvidia.com/u/bouchhioua.medali)\
**Post date:** [June 13, 2021, 11:10pm UTC](https://forums.developer.nvidia.com/t/nvidia-smi-has-failed-because-it-couldnt-communicate-with-the-nvidia-driver-make-sure-that-the-latest-nvidia-driver-is-installed-and-running/180651/1 "2021-06-13T23:10:04Z")

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Hi everyone,

I’m having trouble installing the Nvidia driver on my machine.  
when I run **nvidia-smi** , I get:

> NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

Running **nvidia-settings** :

> ERROR: NVIDIA driver is not loaded  
> ERROR: Unable to load info from any available system
> 
> (nvidia-settings:23848): GLib-GObject-CRITICAL \*\*: 23:52:40.964: g\_object\_unref: assertion ‘G\_IS\_OBJECT (object)’ failed

Running **dkms status** :

> nvidia, 460.84, 5.3.0-050300-generic, x86\_64: installed  
> nvidia, 460.84, 5.4.0-74-generic, x86\_64: installed

I used this [nvidia documentation](https://docs.nvidia.com/cuda/cuda-installation-guide-linux/index.html) to install the nvidia driver.

Graphic card: **nvidia geforce rtx 3060**

OS: Ubuntu 18.04  
Kernel version: 5.3.0-050300-generic

nvidia-bug-report:  
[nvidia-bug-report.log.gz](https://forums.developer.nvidia.com/uploads/short-url/xQcPLO1nQAP2qPjkVEOTmCgHnVQ.gz) (617.1 KB)