new user to omniverse here.
when i try to launch the omniverse launcher, after supplying my login credentials the server replies with an error : “error invoking remote method ‘data-sharing-agreement’: FetchError: request to https://gdpr.launcher.omniverse.nvidia.com/gdpr.json failed, reason: connect ECONNREFUSED 184.108.40.206:443”.
any ideas how to resolve this issue so i can try out omniverse ?
Can you log out of the launcher and log back in?
it doesn’t appear as though i was ever logged in. in any case, even with the application completely closed, the first thing that happens when i start it is this error.
i’m never prompted to log in.
additional info :
- there are no web browsers running when i launch the launcher.
- although there are 3 omniverse launcher processes running that apparently remain in the background after i receive the error and close the window, there are none running when i first launch it.
Hi there! Can you try accessing that link (https://gdpr.launcher.omniverse.nvidia.com/gdpr.json) in your browser and see if it works? That error can sometimes appear when the service cannot connect to the internet.
thanks for your reply.
yes, accessing https://gdpr.launcher.omniverse.nvidia.com/gdpr.json from a browser running on the same machine, same account, results in a json message ("By accessing or using Omniverse Beta, you agree to… "). so apparently there’s no problem getting to the omniverse machine from the pc, i think it must be a software issue with the launcher. i tried the launcher again before writing this reply thinking the problem might have been fixed if it were a server issue, since i was able to receive the json in the browser, but the problem persists.
FYI the version of the installer
omniverse-launcher-win.exe is listed as 220.127.116.112. i downloaded the installer again and did a completely fresh install, the error message is shown immediately after the install as the application apparently starts directly afterwards.
Hi @xtolchinskii , thanks for your patience on this. Can you please check to see if your browser is configured for a proxy (and the launcher is not)?
P.S. Please feel free to come chat with the community on Discord: https://discord.gg/XWQNJDNuaC
PLEASE NOTE: If you are reporting a bug/issue, please provide OS, GPU, GPU Driver, the version of the app, and full log file (if applicable). For crashes, please zip and provide a link to your logs → C:\Users\ [YOUR NAME] \ .nvidia-omniverse\logs