Omniverse don,t find 3DMax installation

Hi. When i try to install 3DSMax conector the Omniverse tell me that I haven´t this sofware into my computer. If I star 3DMax previously and then I try to install the Omniverse conector to 3DSMax then the installation tell my that I need to close 3DMax before to install the conector… Colud you help me?. Thank you in advance.

Hello @jose.luis.nicolas.sanchez! I have a few questions for you to help me understand what may be happening.

  • What version of 3DsMax do you have installed on your computer?
  • What is your operating system?
  • What is your GPU / GPU Driver?

Hi Wendy.
Thank you for your quickly response.

3DMax 2018
Windows 10
Nvidia GeForce GTX 1060 / Controler:496.76


The 3ds Max connector requires 3ds Max 2020 or newer.
Please refer to the 3ds Max documentation for more details.

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