# Omniverse launcher hangs after login

**URL:** <https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724>\
**Category:** Core Platform\
**Created:** [November 13, 2023, 7:22pm UTC](https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724 "2023-11-13T19:22:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![eking3](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@eking3](https://forums.developer.nvidia.com/u/eking3)\
**Post date:** [November 13, 2023, 7:22pm UTC](https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724/1 "2023-11-13T19:22:22Z")

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I have been unable to get the omniverse launcher to progress past a login screen despite attempts to reset password and having the login pass. Has anyone seen this before and have suggestions?

 ![2023-11-13_12-19-50](https://global.discourse-cdn.com/nvidia/original/4X/c/9/d/c9d0556e70180a021816d07c7ac4cea88265e9ae.jpeg)

I’m including the log from the app image terminal window below as well

> 11:57:44.197 › Omniverse Launcher 1.9.8 (production)  
> 11:57:44.208 › Argv: /tmp/.mount\_omniveSM7Mwk/omniverse-launcher  
> 11:57:44.208 › Crash dumps directory: /home/eking3/.config/omniverse-launcher/Crashpad  
> 11:57:44.211 › Start polling Launcher updates.  
> 11:57:44.396 › Running “/home/eking3/.local/share/ov/pkg/cache-2023.1.0/System Monitor/omni-system-monitor”  
> 11:57:44.422 › Reset current installer.  
> 11:57:44.440 › Running production web server.  
> 11:57:44.448 › HTTP endpoints listening at [http://localhost:33480](http://localhost:33480)  
> 11:57:44.448 › HTTP endpoints listening at [http://127.0.0.1:33480](http://127.0.0.1:33480)  
> 11:57:44.454 › Sharing: false  
> 11:57:44.552 › Started the Navigator web server on 127.0.0.1:34080.  
> 11:57:45.556 › Saving omniverse-launcher.desktop file to /tmp/omniverse-launcher-m4HthO…  
> 11:57:45.557 ›  
> [Desktop Entry]  
> Name=omniverse-launcher  
> Exec=“/home/eking3/Downloads/omniverse-launcher-linux.AppImage” %u  
> Type=Application  
> Terminal=false  
> MimeType=x-scheme-handler/omniverse-launcher
> 
> 11:57:47.650 › Saving omniverse.desktop file to /tmp/omniverse-launcher-odMEUF…  
> 11:57:47.651 ›  
> [Desktop Entry]  
> Name=omniverse-launcher  
> Exec=“/home/eking3/Downloads/omniverse-launcher-linux.AppImage” %u  
> Type=Application  
> Terminal=false  
> MimeType=x-scheme-handler/omniverse
> 
> 11:57:49.661 › Initialized.  
> 11:57:59.529 › Login URL opened.  
> 11:57:59.535 › Waiting for login result…  
> 11:59:02.330 › WEB /login-result?state=eyJlbGVjdHJvbiI6dHJ1ZX0%3D&ui\_locales=en&code=9ZRdDMOR-75inlRPkFAkqDTP5dK4IITayVj089XXNBCHSCB25jxSYbzD\_-Mf96jKVbNPPD1t7UfxPIxdHq5TWQ  
> 12:08:31.491 › Login cancelled.  
> 12:08:35.661 › Login URL opened.  
> 12:08:35.668 › Waiting for login result…  
> 12:09:02.733 › WEB /login-result?state=eyJlbGVjdHJvbiI6dHJ1ZX0%3D&ui\_locales=en&code=mC4\_pCFmv9BqD6eOTHi752M7CnhPu58VbAXmyUUdg0ZLuOHFVGOyODdHvnxCmmXTRrLFtBgNewHyyngbt4fABQ  
> 12:15:30.642 › Login cancelled.  
> 12:15:40.038 › Login URL opened.  
> 12:15:40.045 › Waiting for login result…  
> 12:17:35.961 › Login cancelled.  
> 12:17:41.018 › Login URL opened.  
> 12:17:41.024 › Waiting for login result…  
> 12:17:54.574 › WEB /login-result?state=eyJlbGVjdHJvbiI6dHJ1ZX0%3D&ui\_locales=en&code=3v\_svHFcx6MvxBHOD\_If7AUkBScJlbH\_52b7UXWrrFn0nGNaoQcaUIAEQJ1cOspj7Mk0-o2dshLjsIVejtB-8A  
> 12:17:54.786 › WEB /favicon.ico

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<div class="post-metadata">

**Author:** ![Simplychenable](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/simplychenable/32/271930_2.png) [@Simplychenable](https://forums.developer.nvidia.com/u/Simplychenable)\
**Post date:** [November 13, 2023, 7:31pm UTC](https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724/2 "2023-11-13T19:31:08Z")

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@eking3 which browser are you using? there were reports of other users having better luck using a different browser. could give it a shot and see what happens.

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<div class="post-metadata">

**Author:** ![eking3](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@eking3](https://forums.developer.nvidia.com/u/eking3)\
**Post date:** [November 13, 2023, 9:02pm UTC](https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724/3 "2023-11-13T21:02:24Z")

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Hi I’m using firefox, currently but I can try with some others instead

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<div class="post-metadata">

**Author:** ![eking3](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@eking3](https://forums.developer.nvidia.com/u/eking3)\
**Post date:** [November 13, 2023, 9:10pm UTC](https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724/4 "2023-11-13T21:10:42Z")

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Thank you @Simplychenable I should’ve thought to try a different browser. After installing and restarting with Google Chrome, the normal sign on process started up and I was able to get the main gui started.

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/system/32/68080_2.png) [@system](https://forums.developer.nvidia.com/u/system)\
**Post date:** [November 27, 2023, 9:11pm UTC](https://forums.developer.nvidia.com/t/omniverse-launcher-hangs-after-login/272724/5 "2023-11-27T21:11:07Z")

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