Orin UEFI boot exception

Robotics & Edge Computing Jetson Systems Jetson Orin NX
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1

Hello, the Orin NX device with 8GB RAM, custom motherboard, l4t bsp version - 35.5.0, throws an exception at the very beginning of the UEFI firmware loading. There may have been power issues on the device (temporary power outages). There are at least 2 such devices with the same symptoms. After reprogramming the internal memory, everything works fine. Apparently, the internal memory of the device was damaged. For what reason does the UEFI bootloader issue the specified error in the log? Is there anything that can be done about this?

log.zip (10.5 KB)

2

Hello,

Thanks for visiting the NVIDIA Developer Forums.
To ensure better visibility and support, I’ve moved your post to the Jetson category where it’s more appropriate

Cheers,
Tom

5

Hi sy.abramov,

Are you using the devkit or custom board for Orin NX?

Could you refer to the patches and the issues we shared in Assertion issue in UEFI during boot - Jetson Systems / Jetson AGX Orin - NVIDIA Developer Forums and check if it could help for your case?

6

Hello, we are using a custom board (as I mentioned before), but there are similar reports here on the forum from users experiencing the same issue on your official devkits. The error doesn’t trigger any assert messages in the console. Why might this be happening, and why does it disappear after reflashing the internal memory? Does the system overwrite the internal memory at every boot, and could this be leading to memory corruption ?

7

I have checked the log you shared.
Based on our experience, the following RAS error may be relating to the assertion 1 in the link I shared.

ÿäERROR:   Exception reason=0 syndrome=0xbe000011
ERROR:   **************************************
ERROR:   RAS Uncorrectable Error in IOB, base=0xe010000:
ERROR:   	Status = 0xec000612
..

We suggest updating to the latest Jetpack 5.1.6(r35.6.4) which should include all possible fixes.