# Phone Verification "Exceeded Limits" Error on First Attempt - India (+91) **URL:** \ **Category:** Access/Accounts\ **Tags:** deepseek, nim\ **Created:** [March 14, 2026, 4:49am UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456 "2026-03-14T04:49:46Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sanjey8105](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@sanjey8105](https://forums.developer.nvidia.com/u/sanjey8105)\ **Post date:** [March 14, 2026, 4:49am UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/1 "2026-03-14T04:49:46Z")
Hello NVIDIA Support Team, I am trying to generate an API key on NVIDIA NIM ([build.nvidia.com](http://build.nvidia.com)) to access the DeepSeek-V3.1 model, but I am stuck at the phone number verification step. Each time I try to verify my phone number, I immediately receive the error: “This phone number has exceeded limits, please try a different phone number or try again later.” This is happening on my very first attempt to use NVIDIA NIM. I have tried two different Indian phone numbers and both give the same error on the very first attempt — no OTP SMS was ever sent to either number. My account details: - Registered Email: [sanjey8105@gmail.com](mailto:sanjey8105@gmail.com) - Phone Numbers Tried: +91 9632809689 and +91 9600659356 - Region: India (+91) I believe this is a system-level false positive for Indian (+91) numbers, similar to issues reported by other users with +86 numbers. Could you please manually verify my account or whitelist my phone number so I can generate an API key? I would greatly appreciate your assistance. Thank you. ---
**Author:** ![guptayogesh138](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/guptayogesh138/32/494926_2.png) [@guptayogesh138](https://forums.developer.nvidia.com/u/guptayogesh138)\ **Post date:** [March 14, 2026, 5:28am UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/2 "2026-03-14T05:28:03Z")
Facing exact same issue. Any solution yet? And also did your number got verified? ---
**Author:** ![sanjey8105](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@sanjey8105](https://forums.developer.nvidia.com/u/sanjey8105)\ **Post date:** [March 14, 2026, 5:34am UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/3 "2026-03-14T05:34:30Z")
yes i just tried again now it works ---
**Author:** ![shaurya.21bce7190](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@shaurya.21bce7190](https://forums.developer.nvidia.com/u/shaurya.21bce7190)\ **Post date:** [March 17, 2026, 1:24pm UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/4 "2026-03-17T13:24:17Z")
The issue is still not fixed. ---
**Author:** ![kailasnathk2](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@kailasnathk2](https://forums.developer.nvidia.com/u/kailasnathk2)\ **Post date:** [March 17, 2026, 3:21pm UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/5 "2026-03-17T15:21:46Z")
same issue here ---
**Author:** ![sanjey8105](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@sanjey8105](https://forums.developer.nvidia.com/u/sanjey8105)\ **Post date:** [March 17, 2026, 3:24pm UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/6 "2026-03-17T15:24:44Z")
I retried it got fixed ---
**Author:** ![shantanubhardwaj2099](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@shantanubhardwaj2099](https://forums.developer.nvidia.com/u/shantanubhardwaj2099)\ **Post date:** [March 18, 2026, 1:26pm UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/7 "2026-03-18T13:26:21Z")
The problem still exists. Any solution? ---
**Author:** ![sanjey8105](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@sanjey8105](https://forums.developer.nvidia.com/u/sanjey8105)\ **Post date:** [March 18, 2026, 1:31pm UTC](https://forums.developer.nvidia.com/t/phone-verification-exceeded-limits-error-on-first-attempt-india-91/363456/8 "2026-03-18T13:31:25Z")
Just retrt brother it will get fixed.. There is some rate limits thats the issue