Please help, viewport are no demo model show up after open audio2face

i was facing a big problem where there is no demo model show up when i open audio2face…it’s totally blank on viewport

Welcome to the forum @symphonyplay888

This looks like a graphics issue. A2F needs an RTX card.

Would you be able to please send your latest Audio2Face log file which can be found here: C:\Users\<USERNAME>\.nvidia-omniverse\logs\Kit\Audio2Face.

In the meantime, you can try updating your graphics card.

my existing graphix card is Nvidia GeForce RTX 3050

kit_20230527_180451.log (667 KB)

Found this in your log file. It looks like your version of Windows is a little older than Audio2Face expects. So updating your Windows and reinstalling A2F should hopefully fix this.

Unsupported OS version: Windows Build 18362
Required: Windows 10.0 Release 1909 (Build 18363) or above
Audio2Face may work incorrectly.