Hi NVIDIA Inception Team,
Our account is accepted in the Inception program, but we are unable to redeem cloud compute benefits due to a 500 error on the catalog portal when clicking “Request Benefit”.
Account & Benefit Details:
- Company Email: martin-kb@model-rampage.com
- Product / Startup: BareTorch
- Benefit Target URL: https://www.nvidia.com/programs/benefits/?benefit=aGAVv0000002C57OAE
Console Error Stack Trace:
POST https://api-prod.nvidia.com/services/apps-catalog/v1/benefitActivityTrigger 500 (Internal Server Error)
Uncaught (in promise) Error: HTTP error! Status: 500 at bundle-may21-prodfix.js:59
Root Cause:
The frontend bundle is failing to hydrate groupID from our account session (querying apps-catalog/v1/catalog?groupID=undefined), which causes a 404 on load and a subsequent 500 error on the trigger payload.
Could a forum moderator please assist in manually triggering or resetting the benefit link for our account profile? Thank you!