我们的AGX ORIN设备在使用中遇到了类似的问题；这是故障日志：
??NOTICE: BL31: v2.6(release):cec9a2bc3
NOTICE: BL31: Built : 20:19:41, Feb 19 2024
I/TC: Physical secure memory base 0x83c040000 size 0x3fc0000
I/TC:
I/TC: Non-secure external DT found
I/TC: OP-TEE version: 3.22 (gcc version 9.3.0 (Buildroot 2020.08)) #2 Tue Feb 20 04:28:56 UTC 2024 aarch64
I/TC: WARNING: This OP-TEE configuration might be insecure!
I/TC: WARNING: Please check https://optee.readthedocs.io/en/latest/architecture/porting_guidelines.html
I/TC: Primary CPU initializing
I/TC: Test OEM keys are being used. This is insecure for shipping products!
I/TC: Primary CPU switching to normal world boot
??
Jetson UEFI firmware (version 5.0-35550185 built on 2024-02-20T04:21:22+00:00)
??I/TC: Reserved shared memory is disabled
I/TC: Dynamic shared memory is enabled
I/TC: Normal World virtualization support is disabled
I/TC: Asynchronous notifications are disabled
E/TC:?? 00
E/TC:?? 00 User mode data-abort at address 0x40 (translation fault)
E/TC:?? 00 esr 0x92000005 ttbr0 0x200083c1ba000 ttbr1 0x00000000 cidr 0x0
E/TC:?? 00 cpu #0 cpsr 0x60000000
E/TC:?? 00 x0 00000000405e0000 x1 0000000000000000
E/TC:?? 00 x2 0000000000000020 x3 00000000405f5c58
E/TC:?? 00 x4 00000000405f5c57 x5 00000000405d9410
E/TC:?? 00 x6 00000000000000fc x7 00000000000000fc
E/TC:?? 00 x8 00000000000000fc x9 0000000000000000
E/TC:?? 00 x10 0000a00000001000 x11 0000000000000040
E/TC:?? 00 x12 0000000000000000 x13 4200004000000000
E/TC:?? 00 x14 0000000000000000 x15 0000000000000000
E/TC:?? 00 x16 00000000400491f8 x17 00000000000000f8
E/TC:?? 00 x18 0000000000000000 x19 00000000405ef160
E/TC:?? 00 x20 00000000405f5c58 x21 00000000405e0000
E/TC:?? 00 x22 0000000000000020 x23 000000000000003f
E/TC:?? 00 x24 00000000405f5c57 x25 0000000000000000
E/TC:?? 00 x26 0000000000001000 x27 0000000000040000
E/TC:?? 00 x28 0000000040508000 x29 00000000405f5bb0
E/TC:?? 00 x30 0000000040500370 elr 00000000405d9494
E/TC:?? 00 sp_el0 00000000405f5bb0
E/TC:?? 00 region 0: va 0x0000000040000000 pa 0x000000083c042000 size 0x002000 flags ---R-X
E/TC:?? 00 region 1: va 0x0000000040002000 pa 0x000000083c190000 size 0x001000 flags ---RW-
E/TC:?? 00 region 2: va 0x0000000040004000 pa 0x000000083c240000 size 0x03f000 flags r-xR--
E/TC:?? 00 region 3: va 0x0000000040043000 pa 0x000000083c27f000 size 0x001000 flags rw----
E/TC:?? 00 region 4: va 0x0000000040044000 pa 0x000000083c280000 size 0x00b000 flags r-x---
E/TC:?? 00 region 5: va 0x000000004004f000 pa 0x000000083c28b000 size 0x001000 flags rw----
E/TC:?? 00 region 6: va 0x0000000040050000 pa 0x000000083c28c000 size 0x001000 flags r-x---
E/TC:?? 00 region 7: va 0x0000000040051000 pa 0x000000083c28d000 size 0x2b3000 flags r-xR--
E/TC:?? 00 region 8: va 0x0000000040304000 pa 0x000000083c540000 size 0x1fc000 flags rw-RW-
E/TC:?? 00 region 9: va 0x0000000040500000 pa 0x000000083c73c000 size 0x008000 flags r-x---
E/TC:?? 00 region 10: va 0x0000000040508000 pa 0x000000083c744000 size 0x001000 flags rw-RW-
E/TC:?? 00 region 11: va 0x0000000040509000 pa 0x000000083c745000 size 0x001000 flags r-x---
E/TC:?? 00 region 12: va 0x000000004050a000 pa 0x000000083c746000 size 0x002000 flags rw-RW-
E/TC:?? 00 region 13: va 0x000000004050c000 pa 0x000000083c748000 size 0x005000 flags r-x---
E/TC:?? 00 region 14: va 0x0000000040511000 pa 0x000000083c74d000 size 0x001000 flags rw-RW-
E/TC:?? 00 region 15: va 0x0000000040512000 pa 0x000000083c74e000 size 0x001000 flags r-x---
E/TC:?? 00 region 16: va 0x0000000040513000 pa 0x000000083c74f000 size 0x0c3000 flags rw-RW-
E/TC:?? 00 region 17: va 0x00000000405d6000 pa 0x000000083c812000 size 0x00a000 flags r-x---
E/TC:?? 00 region 18: va 0x00000000405e0000 pa 0x000000083c81c000 size 0x001000 flags rw-RW-
E/TC:?? 00 region 19: va 0x00000000405e1000 pa 0x000000083c81d000 size 0x001000 flags r-x---
E/TC:?? 00 region 20: va 0x00000000405e2000 pa 0x000000083c81e000 size 0x002000 flags rw-RW-
E/TC:?? 00 region 21: va 0x00000000405e4000 pa 0x000000083c820000 size 0x006000 flags r-x---
E/TC:?? 00 region 22: va 0x00000000405ea000 pa 0x000000083c826000 size 0x001000 flags rw-RW-
E/TC:?? 00 region 23: va 0x00000000405eb000 pa 0x000000083c827000 size 0x001000 flags r-x---
E/TC:?? 00 region 24: va 0x00000000405ec000 pa 0x000000083c828000 size 0x01f000 flags rw-RW-
E/TC:?? 00 region 25: va 0x000000004060b000 pa 0x000000083c847000 size 0x015000 flags rw-RW-
E/TC:?? 00 region 26: va 0x0000000040620000 pa 0x000000000c198000 size 0x001000 flags rw----
E/TC:?? 00 region 27: va 0x0000000040621000 pa 0x0000000003270000 size 0x010000 flags rw----
E/TC:?? 00 region 28: va 0x0000000040631000 pa 0x000000000c390000 size 0x002000 flags rw----
??
??ERROR: Exception reason=0 syndrome=0xbe000011
ERROR: **************************************
ERROR: RAS Uncorrectable Error in IOB, base=0xe010000:
ERROR: Status = 0xec000612
ERROR: SERR = Error response from slave: 0x12
ERROR: IERR = CBB Interface Error: 0x6
ERROR: Overflow (there may be more errors) - Uncorrectable
ERROR: MISC0 = 0xc4460040
ERROR: MISC1 = 0x54c860000000000
ERROR: MISC2 = 0x0
ERROR: MISC3 = 0x0
ERROR: ADDR = 0x8000000003270000
ERROR: **************************************
ERROR: sdei_dispatch_event returned -1
Unhandled Exception in EL3.
x30 = 0x0000000050011384
x0 = 0x0000000000000000
x1 = 0x0000000000000000
x2 = 0x000000005000d1b8
x3 = 0x0000000000000047
x4 = 0x0000000000000000
x5 = 0x0000000000000043
x6 = 0x0000000000000001
x7 = 0x0000000000000000
x8 = 0x000000005000b7ec
x9 = 0x0000000000000000
x10 = 0x0000000003270000
x11 = 0x0000000000000003
x12 = 0x000000082cd4b000
x13 = 0x0000000000006be4
x14 = 0x00000008279c00a8
x15 = 0x000000082cd4b000
x16 = 0x0000000826b24cd4
x17 = 0x0000000001e80008
x18 = 0x0000000000000000
x19 = 0x0000000003270000
x20 = 0x000000000000001c
x21 = 0x00000008279c0000
x22 = 0x000000000000001d
x23 = 0x00000008279c00a8
x24 = 0x0000000003270000
x25 = 0x0000000000000001
x26 = 0x0000000000000001
x27 = 0x0000000000000000
x28 = 0x0000000000000001
x29 = 0x000000082d1fe520
scr_el3 = 0x000000000003073d
sctlr_el3 = 0x00000000b0cd183f
cptr_el3 = 0x0000000000000000
tcr_el3 = 0x0000000080823518
daif = 0x00000000000003c0
mair_el3 = 0x00000000004404ff
spsr_el3 = 0x00000000600003cd
elr_el3 = 0x0000000050011384
ttbr0_el3 = 0x0000000050026ac1
esr_el3 = 0x0000000002000000
far_el3 = 0x0000000000000000
spsr_el1 = 0x0000000000000000
elr_el1 = 0x0000000000000000
spsr_abt = 0x0000000000000000
spsr_und = 0x0000000000000000
spsr_irq = 0x0000000000000000
spsr_fiq = 0x0000000000000000
sctlr_el1 = 0x0000000030d00800
actlr_el1 = 0x0000000000000000
cpacr_el1 = 0x0000000000300000
csselr_el1 = 0x0000000000000000
sp_el1 = 0x0000000000000000
esr_el1 = 0x0000000000000000
ttbr0_el1 = 0x0000000000000000
ttbr1_el1 = 0x0000000000000000
mair_el1 = 0x0000000000000000
amair_el1 = 0x0000000000000000
tcr_el1 = 0x0000000000000000
tpidr_el1 = 0x0000000000000000
tpidr_el0 = 0x0000000080000000
tpidrro_el0 = 0x0000000000000000
par_el1 = 0x0000000000000800
mpidr_el1 = 0x0000000081000000
afsr0_el1 = 0x0000000000000000
afsr1_el1 = 0x0000000000000000
contextidr_el1 = 0x0000000000000000
vbar_el1 = 0x0000000000000000
cntp_ctl_el0 = 0x0000000000000005
cntp_cval_el0 = 0x000000000c3578f8
cntv_ctl_el0 = 0x0000000000000000
cntv_cval_el0 = 0x0000000000000000
cntkctl_el1 = 0x0000000000000000
sp_el0 = 0x0000000826cab2f0
isr_el1 = 0x0000000000000040
cpuectlr_el1 = 0xa000000b40543000
gicd_ispendr regs (Offsets 0x200 - 0x278)
Offset: value
0000000000000200: 0x0000000000000000
0000000000000204: 0x0000000000000000
0000000000000208: 0x0000000000000000
000000000000020c: 0x0000000000000000
0000000000000210: 0x0000000000000000
0000000000000214: 0x0000000000000000
0000000000000218: 0x0000000000010000
000000000000021c: 0x0000000000000000
0000000000000220: 0x0000000000000000
0000000000000224: 0x0000000000000000
0000000000000228: 0x0000000000000000
000000000000022c: 0x0000000000000000
0000000000000230: 0x0000000000000000
0000000000000234: 0x0000000000000000
0000000000000238: 0x0000000000000000
000000000000023c: 0x0000000000000000
0000000000000240: 0x0000000000000000
0000000000000244: 0x0000000000000000
0000000000000248: 0x0000000000000000
000000000000024c: 0x0000000000000000
0000000000000250: 0x0000000000000000
0000000000000254: 0x0000000000000000
0000000000000258: 0x0000000000000000
000000000000025c: 0x0000000000000000
0000000000000260: 0x0000000000000000
0000000000000264: 0x0000000000000000
0000000000000268: 0x0000000000000000
000000000000026c: 0x0000000000000000
0000000000000270: 0x0000000000000000
0000000000000274: 0x0000000000000000
0000000000000278: 0x0000000000000000
??0000000000027c: 0x0000000000000000
除了进行刷机更新之外还有其他办法可以恢复吗？设备上有客户的重要数据，有什么方法可以对数据备份吗？