Request to enable "Public API Endpoints" for personal org — all NIM models return "Not found for account"

AI & Data Science NVIDIA NIM Access/Accounts
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Hi NVIDIA team,

First of all, I just want to say that NVIDIA NIM is genuinely one of the smoothest developer experiences I have used in a while. The model catalog, the OpenAI-compatible endpoint, and the ability to try frontier models like DeepSeek’s V4 series on free serverless endpoints is fantastic. I have been enjoying evaluating models on it, and that is exactly why I am reaching out today.

It looks like my personal organization is missing the Public API Endpoints entitlement, so every model call to https://integrate.api.nvidia.com/v1 fails, even though my API keys are valid and active.

What I am seeing:

  • deepseek-ai/deepseek-v4-flash-0731 and deepseek-ai/deepseek-v4-pro-0813 → requests hang indefinitely (the client-side connection eventually times out)
  • All other models (deepseek-ai/deepseek-coder-6.7b-instruct, nvidia/llama-3.1-nemotron-51b-instruct, mistralai/mistral-7b-instruct-v0.3, google/gemma-3-12b-it) → HTTP 404 with:

{status:404,title:Not Found,detail:Function ‘e503b15c-62b0-4d69-b532-a88f0bfa2656’: Not found for account ‘bDsRfwf7yH9hc3W1HfTj_LCZ6r30NDT4ZMArYdzRXEU’}

What I have verified on my side:

  • API key is freshly generated and listed as ACTIVE on the build.nvidia.com API Keys page (org zegel, API User verified, rate limit shows 40 rpm)
  • DNS/TLS to integrate.api.nvidia.com is fine, and GET /v1/models returns 200 with my key, so the key itself is valid
  • The request payload follows the reference code from the model pages exactly

From reading other threads in this category, it looks like my personal org is missing the Public API Endpoints service/role. I would really appreciate it if you could enable it for my account - I would love to properly evaluate DeepSeek V4 and the newer models on NIM.

My details:

  • Registered email: 862877400@qq.com
  • API Key ID: 742e7628-e59d-4630-b310-abd6314e94ad
  • API key prefix: nvapi--P_curGI1Y
  • Org name: zegel

Happy to provide any additional verification privately if needed. Thank you so much for your time, and for maintaining such a great platform - keep up the amazing work!

Best regards