Riva_start doesn't load any model with this error unable to get number of CUDA devices: initialization error

Please provide the following information when requesting support.

Hardware - GPU Xavier NX
Hardware - CPU 6 Core
Operating System Ubuntu 18.04
Riva Version 2.2.1
TLT Version (if relevant)
Init part done successfully but when i want to run riva_start any models doesn’t load. you can find in riva_start_log.txt
config.sh (13.4 KB)
Riva Start Log
riva_start_log.txt (9.7 KB)
Riva Init Log
riva_init_log.txt (3.7 KB)

Hi @Mr.razzaghi

Thanks for your interest in Riva

Apologies for the delay,

Thanks for sharing the config and logs, I am checking over this issue with the team, i will get back to you soon

Thanks for your patience

@Mr.razzaghi can you please share the version of the L4T/Jetpack which was installed on your device? Do you have any specific requirements regarding Jetpack 4 or 5?

Hi @Mr.razzaghi

Thanks for your interest in Riva

I have updates from the team,

Please find the below steps,

  1. Please migrate over to Jetpack 5 r34.1.1 (and soon production release)
  2. Please use riva version 2.3.0 (Embedded)

With the above setup, Please try the installation again, It should get you working, If you are still facing issues, Please let us know