Hello @TerryPXM! The development team is working on a solution to this issue and has asked me to get a bit more information from you. Could you please let me know your Operating System, GPU(s), and the GPU Driver you are using?
Any update on this? I’m having the same problem as other users. RTX A5000, intel i7 in a laptop with the latest driver (clean install). Windows 10. I have tried all the remediation steps noted above to no avail.
same problem here
it’s a Laptop with Windows 10, GPU P600, Driver 527.27
I tried also the singlegpu solution with the same result. In the batch output it complains
[Error] [rtx.neuraylib.plugin] Failed to load neuray plugin 'libiray'.
after searching for ../pkg/create-2022.3.1/kit/extscore/omni.iray.libs/bin/iray/libiray.dll
even so that ..ov\pkg\create-2022.3.1\kit\extscore\omni.iray.libs\bin\iray\libiray.dll
does exist (Windows doesn’t like forward slashes in cmd it would work in PowerShell)
Not sure if that is another issue
Here are some information based on the logs you have attached:
Your log shows that you may have changed the default cache folder during installation to somewhere else to be in Program Files, and therefore cache files cannot be saved there.
I recommend reverting the location of the caches back to the default “User” folder or another location that the app has write access to.
P600 is a Pascal GPU and it is not supported.
Omniverse RTX renderer requires RTX GPUs as a minimum requirement.
The log shows you are running an unsupported 472.47 driver, please try to upgrade to a newer driver (e.g. 527.37). You are also hitting another rare multi-GPU issue that is under investigation, which we are currently not able to reproduce.
A solution is to run the app in single-GPU mode by running omni.create.singlegpu.bat after upgrading your driver.
You should be able to run Create with Pixar’s Storm renderer using this batch: omni.create.hdstorm.bat.
Note that due to its limitations and low VRAM, it might not be the most stable renderer at the moment and should work for small USD scenes.
In the current version of Create, Iray is not supported on non-RTX GPUs, but it is in the road map to get such renderers working again in the near future on non-rtx GPUs.