Sdkmanager oops

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Xavier
1

when we used sdk manager， I met this err

screenshot-20250312-113211
screenshot-20250312-1132111100×544 225 KB

I try many ways but no one works for me. I used 2.0/2.1/2.2 version as the same result.

3

May I know which Jetson devcie you’re using?
Is it a devkit or with custom carrier board?
Are you running on a VM or native Ubuntu host machine?

Thanks

4

we are using xavier nx and agx xavier

custom board

native ubuntu host

It’s wired that half year ago, I can use it normally

5

Could you provide the SDKM log as reference?

7

sdkm-2025-03-12-14-45-50.log (9.6 KB)
here is the log, thanks

8

Hi,

Since you are using a custom carrier board, basically our sdk manger or bsp not support.
Please reach out the vendor you bought to get the customized bsp.

Thanks

9

But I did not connect our board to host PC.
I just want to use sdkm to download CUDA deb package.

10

Hi,

If you want to download CUDA deb, you could execute below in your device

sudo apt update
sudo apt install nvidia-jetpack

Thanks

12

in our host PC?

13

No, in your AGX Xavier.
Please refer How to Install and Configure JetPack SDK — JetPack 6.2 documentation

Thanks

14

that’s not I wanted, our custom board has little space to install. We just want to install CUDA and cudnn not all the jetpack

15

Hi,

Got it.
Could you reinstall your sdk manager?
Also make sure your network connectivity.
Do you use the VPN?

Thanks

16

I have reinstalled sdkm and tried different version, and the oops still same.

No, but I tried ping (http://developer.download.nvidia.com) and no problem.

17

Hi
Could you please try with

  1. Check if your network can access our developer.nvidia.com site
  2. If the network is confirmed good , please try cleaning ~/.nvsdkm and retry the connection and installation .
  3. If error still exist, please attach $HOME/.nvsdkm folder with us

Thanks

18

Our host PC can access this site and I have tried cleaning ~/.nvsdkm, the result is same.

here is the folder file
nvsdkm.gz (9.2 KB)

Thanks

19

Hi,

Thank you for your attachment.
Some questions to confirm:

  • Is your host a native or a virtual machine(e.g. VMware…)

Also some user reply update the latest sdk manager will resolve the issue.
Could you update the latest sdk mananger?

Thanks

20

Our host pc is a native ubuntu18.04 machine, we usually do flash work through it and no error.

Yes, I tried the latest sdkm 2.2.0 and get the same result.

Thanks

21

Hi,

We will take some time to check your logs.
Please try to disable your firewall some and check.
Also do you have other native ubuntu to install sdk manager to cross check whether the issue?

Thanks

22

Thanks for help,
because we can only use this PC to do such work in our work space, I’ll try if we can use another PC to do this

24

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