Series Numbers Make Device Nonfunctional

I purchased a Jetson Series number 945-13450-000-100 and it is NOT working. The one that DOES work is 945-13450-000-000. Any ideas on the differences and, most importantly, how do I get mine to work. Thanks!

The 945-13450-0000-100 adds support for production Jetson Nano module and replaces 945-13450-0000-000.
Please be more specific for what’s is not working.

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.

hello hrg321,

please setup serial console and gather the error messages in detail for reference,