Slow performance for SAP Visual Enterprise

Hi,

I need some help/tips for running SAP Visual Enterprise in our environment.
We have an XenServer 8.4 environment and users are running an Win11 VDI with VDA 2402 CU3 and with Nvidia A40-4Q profile, latest vgpu drivers (19.4).

When they are running SAP Visual Enterprise 9 the models are really slow, it shows 0.3 FPS, performance is terrible, choppy as….
We have other applications that works perfectly, we have also tested with “Car visualizer”, it works without any issue: https://carvisualizer.plus360degrees.com/threejs/

HDX 3D Pro is enabled and working but for some reason it’s not working for SAP? I’m not sure how to troubleshoot this.
Has anyone experienced this before, any insight or tips would be very helpful.

  1. Citrix CVAD 2402 CU3

  2. Windows 11 VDI 24H2

  3. NVIDIA A40-4Q / also tested with L40

  4. vGPU driver 19.4

  5. XenServer 8.4

    Policys:
    Allow visually lossless compression = enabled
    Enable lossless = Prohibited
    Extra color compression = disabled
    Legacy graphics mode = disabled
    Optimize for 3D Graphics workload = enabled
    Preferred colour depth for simple graphics = 24 bit
    Target frame rate = 60 fps
    Target minimum frame rate = 20
    Use vide codec for compression = for the entire screen
    Visual quality = high

/Nisse