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Isaac Sim Version
4.5.0
4.2.0
4.1.0
4.0.0
4.5.0
2023.1.1
2023.1.0-hotfix.1
Other (please specify):
Operating System
Ubuntu 22.04
Ubuntu 20.04
Windows 11
Windows 10
Other (please specify):
GPU Information
- Model: RTX 5080
- Driver Version: 576.02 Game Ready
Topic Description
Detailed Description
System cannot load dll files when start up Isaac sim (also isaac-sim-comp-check)
Steps to Reproduce
directly run isaacsim
Error Messages
[Error] [carb] [Plugin: carb.profiler-gpu.plugin.dll] Could not load the dynamic library from i:/isaac/env_isaaclab/lib/site-packages/omni/kernel/plugins/carb.profiler-gpu.plugin.dll. Error: 鍔ㄦ€侀摼鎺ュ簱(DLL)鍒濆鍖栦緥绋嬪け璐ャ€?
(note that this may be caused by a dependent library)
[Warning] [carb] Potential plugin preload failed: i:/isaac/env_isaaclab/lib/site-packages/omni/kernel/plugins/carb.profiler-gpu.plugin.dll
[Info] [carb] Logging to file: C:/Users/Administrator/.nvidia-omniverse/logs/Kit/Isaac-Sim Full/4.5/kit_20250426_221413.log
2025-04-26 14:14:13 [0ms] [Warning] [omni.kit.app.plugin] No crash reporter present, dumps uploading isn’t available.
[2.064s] [ext: omni.kit.async_engine-0.0.1] startup
[2.408s] [ext: omni.metrics.core-0.0.1] startup
2025-04-26 14:14:15 [2,383ms] [Error] [carb] [Plugin: carb.metrics.plugin.dll] Could not load the dynamic library from i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.metrics.core-0.0.1+d02c707b.wx64.r/bin/deps/carb.metrics.plugin.dll. Error: 鍔ㄦ€侀摼鎺ュ簱(DLL)鍒濆鍖栦緥绋嬪け璐ャ€?
(note that this may be caused by a dependent library)
2025-04-26 14:14:15 [2,383ms] [Warning] [carb] Potential plugin preload failed: i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.metrics.core-0.0.1+d02c707b.wx64.r/bin/deps/carb.metrics.plugin.dll
2025-04-26 14:14:15 [2,383ms] [Error] [omni.ext.plugin] [ext: omni.metrics.core-0.0.1] failed to load native plugin: i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.metrics.core-0.0.1+d02c707b.wx64.r/bin/deps/carb.metrics.plugin.dll
[4.370s] [ext: omni.client.lib-1.0.0] startup
[4.433s] [ext: omni.blobkey-1.1.2] startup
2025-04-26 14:14:18 [4,611ms] [Error] [carb] [Plugin: omni.blobkey.plugin.dll] Could not load the dynamic library from i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.blobkey-1.1.2+d02c707b.wx64.r/bin/deps/omni.blobkey.plugin.dll. Error: 鍔ㄦ€侀摼鎺ュ簱(DLL)鍒濆鍖栦緥绋嬪け璐ャ€?
(note that this may be caused by a dependent library)
2025-04-26 14:14:18 [4,612ms] [Warning] [carb] Potential plugin preload failed: i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.blobkey-1.1.2+d02c707b.wx64.r/bin/deps/omni.blobkey.plugin.dll
2025-04-26 14:14:18 [4,612ms] [Error] [omni.ext.plugin] [ext: omni.blobkey-1.1.2] failed to load native plugin: i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.blobkey-1.1.2+d02c707b.wx64.r/bin/deps/omni.blobkey.plugin.dll
[6.598s] [ext: omni.stats-1.0.1] startup
2025-04-26 14:14:20 [6,838ms] [Error] [carb] [Plugin: carb.stats.plugin.dll] Could not load the dynamic library from i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.stats-1.0.1+d02c707b.wx64.r.cp310/bin/deps/carb.stats.plugin.dll. Error: 鍔ㄦ€侀摼鎺ュ簱(DLL)鍒濆鍖栦緥绋嬪け璐ャ€?
(note that this may be caused by a dependent library)
2025-04-26 14:14:20 [6,838ms] [Warning] [carb] Potential plugin preload failed: i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.stats-1.0.1+d02c707b.wx64.r.cp310/bin/deps/carb.stats.plugin.dll
2025-04-26 14:14:20 [6,838ms] [Error] [omni.ext.plugin] [ext: omni.stats-1.0.1] failed to load native plugin: i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.stats-1.0.1+d02c707b.wx64.r.cp310/bin/deps/carb.stats.plugin.dll
2025-04-26 14:14:21 [7,939ms] [Error] [omni.ext._impl.custom_importer] Failed to import python module omni.stats. Error: DLL load failed while importing stats: 鍔ㄦ€侀摼鎺ュ簱(DLL)鍒濆鍖栦緥绋嬪け璐ャ€? Traceback:
Traceback (most recent call last):
File “I:\Isaac\env_isaaclab\Lib\site-packages\omni\kernel\py\omni\ext_impl\custom_importer.py”, line 76, in import_module
return importlib.import_module(name)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python310\lib\importlib_init.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File “”, line 1050, in _gcd_import
File “”, line 1027, in _find_and_load
File “”, line 1006, in _find_and_load_unlocked
File “”, line 688, in _load_unlocked
File “”, line 883, in exec_module
File “”, line 241, in _call_with_frames_removed
File “i:/isaac/env_isaaclab/lib/site-packages/isaacsim/extscache/omni.stats-1.0.1+d02c707b.wx64.r.cp310/omni/stats/init.py”, line 11, in
from ._stats import *
ImportError: DLL load failed while importing _stats: 鍔ㄦ€侀摼鎺ュ簱(DLL)鍒濆鍖栦緥绋嬪け璐ャ€?
2025-04-26 14:14:21 [7,939ms] [Error] [carb.scripting-python.plugin] Exception: Extension python module: ‘omni.stats’ in ‘i:\isaac\env_isaaclab\lib\site-packages\isaacsim\extscache\omni.stats-1.0.1+d02c707b.wx64.r.cp310’ failed to load.
At:
I:\Isaac\env_isaaclab\Lib\site-packages\omni\kernel\py\omni\ext_impl_internal.py(213): startup
I:\Isaac\env_isaaclab\Lib\site-packages\omni\kernel\py\omni\ext_impl_internal.py(328): startup_extension
PythonExtension.cpp::startup()(2):
I:\Isaac\env_isaaclab\lib\site-packages\omni\kit_app.py(119): startup
I:\Isaac\env_isaaclab\lib\site-packages\isaacsim_init_.py(161): main
I:\Isaac\env_isaaclab\Scripts\isaacsim.exe_main_.py(7):
C:\Users\Administrator\AppData\Local\Programs\Python\Python310\lib\runpy.py(86): _run_code
C:\Users\Administrator\AppData\Local\Programs\Python\Python310\lib\runpy.py(196): _run_module_as_main
2025-04-26 14:14:21 [7,939ms] [Error] [omni.ext.plugin] [ext: omni.stats-1.0.1] Failed to startup python extension.
