Technical Issue: Lab Access Error - Building LLM Applications with Prompt Engineering

Dear DLI Team,

I am writing to report a persistent technical issue I am experiencing with the NVIDIA DLI platform.

I have been trying to access the lab for the course “Building LLM Applications with Prompt Engineering”, but I keep encountering the error message: “We encountered an error. Please try again.” whenever I attempt to launch the environment.

I have already tried using Incognito mode and clearing my browser cache, but the issue remains unresolved. Could you please help me check if my lab instance is stuck or if I need an extension of lab hours to continue my learning and complete the certification?

Thank you for your assistance.

Best regards

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