Hi,
i got a big problem updating my virtual Windows 10 clients. Initial i’ve setup an environment with multiple vSphere 6.7 hosts and NVIDIA grid drivers version 10.0. Now i want to update these hosts to a newer version because we have trouble with the graphic performance (black screens and driver crash in the guests). My first try was to update within the major version to 10.2. I put one host in maintenance and install the new host driver VIB. Check with nvidia-smi -> all fine. After them i used one VM to test the guest driver. Driver update failed. I uninstall the old driver, reboot the vm and install the new driver -> installation failed. I run this as administrator and i stopped the virus protection. After them i tried to update to version 11.0. My host is fine but the guest driver installation failed. I checked the same thing with two other VM’s -> same result.
If i deployed a new vm (same OS, drivers and so on) then the driver installation works. But i have around 100 exsisting VM’s - they could have all the same failure. I checked the filesystem with sfc /scannow and used dism to control that Windows isn’t damage. No hidden devices or something else. It’s very frustating.
The installer logs show’s an error:
334 | ERROR: [NVI2.NVAppPhase] 770@CNVAppPhase::InvokeApp : Executable failed.
91.334 | INFO: [NVI2.NVInstaller] 2930@CNVInstaller::InternalPerformInstallPackagePhases : Exiting Checkpoint: Processing package phase "containerInstall" ( 1406 ms ).
91.334 | INFO: [NVI2.NVInstaller] 1969@CNVInstaller::InternalPerformInstall : Exiting Checkpoint: Processing Package Phases in "Display.Driver" ( 72094 ms ).
91.340 | ERROR: [NVI2.NVInstaller] 1990@CNVInstaller::InternalPerformInstall : Package "Display.Driver" failed with error: Exception {0xe0e00059; File: PerformInstall.cpp; Line: 3955; Phase failure}.
91.338 | ERROR: [CPLUtil] 808@CPLUtil::CPLInstallSuccess : Control Panel install result data key not found.
91.339 | ERROR: [DisplayDriver.DisplayDriverExtSite] 4537@CDisplayDriverExtSite::ConfirmCPLInstall : Uninstalling "Display.Driver" due to the failure of Display.ControlPanel.
92.072 | ERROR: [NVI2.NVInstaller] 2489@CNVInstaller::InternalFinalizePackage : Error Exception {0xe0e00050} while finalizing package.
92.072 | ERROR: [NVI2.NVInstaller] 2049@CNVInstaller::InternalPerformInstall : Failing at package "Display.Driver" failed with error: Exception {0xe0e00059} - aborting install.
92.072 | INFO: [NVI2.NVInstaller] 1845@CNVInstaller::InternalPerformInstall : Exiting Checkpoint: Processing Package "Display.Driver" ( 72844 ms ).
92.072 | INFO: [NVI2.NVInstaller] 1825@CNVInstaller::InternalPerformInstall : Exiting Checkpoint: Processing Packages ( 72844 ms ).
I contacded the nvidia support but with different time zones it’s very long between any answers. Has anyone an idea what i can check?