The Component Manager is empty on JetPack installation

In the install guide, the program asks for permission.
But it did not in my case. It might cause the problem.
Any idea?

I don’t see the prompt in the beginning either but it appears later. Now suddenly everything works, I guess this was because of the temporary problem on nvidia server side.(I did not do anything but tried the same procedure 9 hours later :)

Hello,

Still not working for me… I checked my IP config, and I’ve been using DHCP all along (so BHUSHAN_M solution doesn’t work for me). And two weeks later, still no luck…

Me again.
I did some digging and some tests. With wireshark, I was able to see that the “manifest.json” is correctly downloaded 3 times
And when looking at the final “manifest.json”, it seems to me that it begins three times and never ends, therefore the “broken” error. Here is the content of the file (look especially lines 24-25 and 47-48).

{
    "manifest": {
        "name": "JetPack L4T", 
        "portfolio": [
            {
                "name": "JetPack L4T", 
                "version": "3.2", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/3.2GA/m892ki/JetPackL4T_32_b196/jetpack.json", 
                "installerMin": "3.2"
            }, 
            {
                "name": "JetPack L4T", 
                "version": "3.2 DP", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/3.2/pwv346/JetPackL4T_32_b157/jetpack.json", 
                "installerMin": "3.2"
            }, 
            {
                "name": "JetPack L4T", 
                "version": "3.1", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/013/json/jetpack-l4t-devzone.json", 
                "installerMin": "3.1"
            }, 
            {
                "nam{
    "manifest": {
        "name": "JetPack L4T", 
        "portfolio": [
            {
                "name": "JetPack L4T", 
                "version": "3.2", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/3.2GA/m892ki/JetPackL4T_32_b196/jetpack.json", 
                "installerMin": "3.2"
            }, 
            {
                "name": "JetPack L4T", 
                "version": "3.2 DP", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/3.2/pwv346/JetPackL4T_32_b157/jetpack.json", 
                "installerMin": "3.2"
            }, 
            {
                "name": "JetPack L4T", 
                "version": "3.1", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/013/json/jetpack-l4t-devzone.json", 
                "installerMin": "3.1"
            }, 
            {
                "nam{
    "manifest": {
        "name": "JetPack L4T", 
        "portfolio": [
            {
                "name": "JetPack L4T", 
                "version": "3.2", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/3.2GA/m892ki/JetPackL4T_32_b196/jetpack.json", 
                "installerMin": "3.2"
            }, 
            {
                "name": "JetPack L4T", 
                "version": "3.2 DP", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/3.2/pwv346/JetPackL4T_32_b157/jetpack.json", 
                "installerMin": "3.2"
            }, 
            {
                "name": "JetPack L4T", 
                "version": "3.1", 
                "url": "http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/013/json/jetpack-l4t-devzone.json", 
                "installerMin": "3.1"
            }, 
            {
                "name

Any idea why the installer send three “GET http://developer.download.nvidia.com/devzone/devcenter/mobile/jetpack_l4t/json/linux-x64/manifest.json HTTP/1.1” ?

It worked. I also did nothing.

Related topic: https://devtalk.nvidia.com/default/topic/1033069

Jetpack3.3 doesn’t work, but Jetpack3.1 works in my environment, Ubuntu16.04.5.
As long as I see a packet with wireshark, first packet becomes 400 bad request error.
What should I do ?

Did anyone ever get this resolved? Something wrong with the nvidia servers? JetPack installer broken?

I have the same issue, Component Manager window comes up empty and just says “Error” above the progress bar - JetPack 3.3.

Ubuntu 16.04.05 x64 on a Dell T7600

Going through a corporate firewall, but networking seems to work fine (firefox, wget, apt, ping, etc)

Is there an offline installer I can just download?

Hi suschnl,

Are you try delete your JetPack folder and download again?
If you still install broken, please try below commands:

NV_DEVTOOLS_FORBID_MULTIPLE_DOWNLOAD_THREADS=1 ./JetPack-L4T-3.3-linux-x64_b39.run

Tried deleting and re-downloading. Tried the above commands. Same issue - empty Component Manager window with “Error” above the progress bar.

What is the installer trying to do? Is there anymore debug information other than “Error”?

Follow up for others who find this tread. Note that JetPack will utilize HTTPS for communications so if you are behind a firewall you need to ensure both http and https proxies are setup correctly.

I have the same issue, the component manager is empty.
My environment is as follows

  • Ubuntu 16.04 (also tried 18.04)
  • Jetpack 4.1.1
  • setting proxy in /etc/environment, browser and wget works fine

for Jetpack3.1, I can successfully install but it’s not for Jetpack3.2 or later.

didn’t change anything, but component manger could download manifest.json, repository.json and deb files yesterday.
However, it fails now after rebooting.

I noticed that successful installation creates “jetpack_download” folder and json files into it and
unsuccessful one does not.

I can wget repository.json described in manifest.json and deb files in repository.json
Is there any information about this?

Thanks.

I got it working.
As suschnl said, my https proxy settings was wrong.