Thermal Alert Triggered when powering on Drive AGX

What is the state of the board before you hit this issue?

We just finished installing DriveOS 5.2.6.0 using instructions from Install DRIVE Platform with SDK Manager.

After flashing, we connected to nvshell using Putty and was asked to setup the initial user. That’s the moment when continuously got the Thermal Alert Triggered error.

We don’t have other logs of the board before the error because we didn’t expect this error would occur. Will look into routinely logging board conditions for the future.

Is it used in office premises or lab?

It’s used in a lab.

Also, could you run showvoltages on aurix console?

Our aurix console does not have the showvoltages command. Should we reflash the aurix using Flashing Basics?

Also, there is short time gap before thermal alert shows up on aurix console, we need to reset tegra and put it in recovery mode before thermal alert and check flashing manually using bootburn. could you check Reflash 99% , the sdkmange stucks if it works for you?

Will try the suggestion on this link first. Thank you.