Tx2 does not display the desktop

Autonomous Machines Jetson & Embedded Systems Jetson TX2
#1

Tx2 does not display the desktop after booting. The kernel is repeatedly printing errors:

Mar 02 15:55:41 tegra-ubuntu kernel: Library at 0x7f93977950: 0x7f92a04000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:41 tegra-ubuntu kernel: Library at 0x7f93978090: 0x7f92a04000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:41 tegra-ubuntu kernel: vdso base = 0x7f94bfe000
Mar 02 15:55:41 tegra-ubuntu kernel: compiz[3169]: unhandled level 2 translation fault (11) at 0x00000afc, esr 0x92000046
Mar 02 15:55:41 tegra-ubuntu kernel: pgd = ffffffc07a96e000
Mar 02 15:55:41 tegra-ubuntu kernel: [00000afc] *pgd=00000002104d1003, *pud=00000002104d1003, *pmd=0000000000000000
Mar 02 15:55:41 tegra-ubuntu kernel:
Mar 02 15:55:41 tegra-ubuntu kernel: CPU: 0 PID: 3169 Comm: compiz Not tainted 4.4.38+ #6
Mar 02 15:55:41 tegra-ubuntu kernel: Hardware name: quill (DT)
Mar 02 15:55:41 tegra-ubuntu kernel: task: ffffffc19654e400 ti: ffffffc075e90000 task.ti: ffffffc075e90000
Mar 02 15:55:41 tegra-ubuntu kernel: PC is at 0x7f9f580950
Mar 02 15:55:41 tegra-ubuntu kernel: LR is at 0x7f9f581090
Mar 02 15:55:41 tegra-ubuntu kernel: pc : [<0000007f9f580950>] lr : [<0000007f9f581090>] pstate: 60000000
Mar 02 15:55:41 tegra-ubuntu kernel: sp : 0000007fc475b0a0
Mar 02 15:55:41 tegra-ubuntu kernel: x29: 0000007fc475b4f0 x28: 0000000000000001
Mar 02 15:55:41 tegra-ubuntu kernel: x27: 0000007fc475b1f0 x26: 0000007fc475b1b0
Mar 02 15:55:41 tegra-ubuntu kernel: x25: 0000007f9fff5000 x24: 0000007f9fff5b08
Mar 02 15:55:41 tegra-ubuntu kernel: x23: 00000000caf10000 x22: 0000007f9fff5b0c
Mar 02 15:55:41 tegra-ubuntu kernel: x21: 0000000000000000 x20: 000000000059aac0
Mar 02 15:55:41 tegra-ubuntu kernel: x19: 0000000000550ac0 x18: 0000007fc475b480
Mar 02 15:55:41 tegra-ubuntu kernel: x17: 0000007fad671470 x16: 0000007fa5122b80
Mar 02 15:55:42 tegra-ubuntu kernel: x15: 0000007fad9bc000 x14: 0000000000000000
Mar 02 15:55:42 tegra-ubuntu kernel: x13: ffffffffffffffff x12: 0000000000000005
Mar 02 15:55:42 tegra-ubuntu kernel: x11: 0000000000000028 x10: df7854cf5f77ef56
Mar 02 15:55:42 tegra-ubuntu kernel: x9 : f561b7854eed6aae x8 : 11af0b836ee1aede
Mar 02 15:55:42 tegra-ubuntu kernel: x7 : 00000000ffffffff x6 : 0000000000000001
Mar 02 15:55:42 tegra-ubuntu kernel: x5 : 0000007fc475b1f0 x4 : 00000000000030f1
Mar 02 15:55:42 tegra-ubuntu kernel: x3 : 00000000beef30f3 x2 : 0000000000599ac0
Mar 02 15:55:42 tegra-ubuntu kernel: x1 : 0000000000001804 x0 : 0000000000000768
Mar 02 15:55:42 tegra-ubuntu kernel:
Mar 02 15:55:42 tegra-ubuntu kernel: Library at 0x7f9f580950: 0x7f9e60d000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:42 tegra-ubuntu kernel: Library at 0x7f9f581090: 0x7f9e60d000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:42 tegra-ubuntu kernel: vdso base = 0x7fad9bb000
Mar 02 15:55:42 tegra-ubuntu kernel: unity_support_t[3179]: unhandled level 2 translation fault (11) at 0x00000afc, esr 0x92000046
Mar 02 15:55:42 tegra-ubuntu kernel: pgd = ffffffc196515000
Mar 02 15:55:42 tegra-ubuntu kernel: [00000afc] *pgd=000000022ceef003, *pud=000000022ceef003, *pmd=0000000000000000
Mar 02 15:55:42 tegra-ubuntu kernel:
Mar 02 15:55:42 tegra-ubuntu kernel: CPU: 0 PID: 3179 Comm: unity_support_t Not tainted 4.4.38+ #6
Mar 02 15:55:42 tegra-ubuntu kernel: Hardware name: quill (DT)
Mar 02 15:55:42 tegra-ubuntu kernel: task: ffffffc07aaacb00 ti: ffffffc190688000 task.ti: ffffffc190688000
Mar 02 15:55:42 tegra-ubuntu kernel: PC is at 0x7f83340950
Mar 02 15:55:42 tegra-ubuntu kernel: LR is at 0x7f83341090
Mar 02 15:55:42 tegra-ubuntu kernel: pc : [<0000007f83340950>] lr : [<0000007f83341090>] pstate: 60000000
Mar 02 15:55:42 tegra-ubuntu kernel: sp : 0000007fcfa8c480
Mar 02 15:55:42 tegra-ubuntu kernel: x29: 0000007fcfa8c8d0 x28: 0000000000000001
Mar 02 15:55:42 tegra-ubuntu kernel: x27: 0000007fcfa8c5d0 x26: 0000007fcfa8c590
Mar 02 15:55:42 tegra-ubuntu kernel: x25: 0000007f83db5000 x24: 0000007f83db5b08
Mar 02 15:55:42 tegra-ubuntu kernel: x23: 00000000caf10000 x22: 0000007f83db5b0c
Mar 02 15:55:42 tegra-ubuntu kernel: x21: 0000000000000000 x20: 00000000004d9b90
Mar 02 15:55:42 tegra-ubuntu kernel: x19: 000000000048fb90 x18: 0000007fcfa8c860
Mar 02 15:55:42 tegra-ubuntu kernel: x17: 0000007f8428a470 x16: 0000007f82304b80
Mar 02 15:55:42 tegra-ubuntu kernel: x15: 0000007f845c8000 x14: 0000000000000000
Mar 02 15:55:42 tegra-ubuntu kernel: x13: ffffffffffffffff x12: 0000000000000005
Mar 02 15:55:42 tegra-ubuntu kernel: x11: 0000000000000028 x10: df7854cf5f77ef56
Mar 02 15:55:42 tegra-ubuntu kernel: x9 : f561b7854eed6aae x8 : 11af0b836ee1aede
Mar 02 15:55:42 tegra-ubuntu kernel: x7 : 00000000ffffffff x6 : 0000000000000001
Mar 02 15:55:42 tegra-ubuntu kernel: x5 : 0000007fcfa8c5d0 x4 : 00000000000030f1
Mar 02 15:55:42 tegra-ubuntu kernel: x3 : 00000000beef30f3 x2 : 00000000004d8b90
Mar 02 15:55:42 tegra-ubuntu kernel: x1 : 0000000000001804 x0 : 0000000000000768
Mar 02 15:55:42 tegra-ubuntu kernel:
Mar 02 15:55:42 tegra-ubuntu kernel: Library at 0x7f83340950: 0x7f823cd000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:42 tegra-ubuntu kernel: Library at 0x7f83341090: 0x7f823cd000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:42 tegra-ubuntu kernel: vdso base = 0x7f845c7000
Mar 02 15:55:43 tegra-ubuntu kernel: compiz[3189]: unhandled level 2 translation fault (11) at 0x00000afc, esr 0x92000046
Mar 02 15:55:43 tegra-ubuntu kernel: pgd = ffffffc190645000
Mar 02 15:55:43 tegra-ubuntu kernel: [00000afc] *pgd=0000000210644003, *pud=0000000210644003, *pmd=0000000000000000
Mar 02 15:55:43 tegra-ubuntu kernel:
Mar 02 15:55:43 tegra-ubuntu kernel: CPU: 5 PID: 3189 Comm: compiz Not tainted 4.4.38+ #6
Mar 02 15:55:43 tegra-ubuntu kernel: Hardware name: quill (DT)
Mar 02 15:55:43 tegra-ubuntu kernel: task: ffffffc19654e400 ti: ffffffc1906ac000 task.ti: ffffffc1906ac000
Mar 02 15:55:43 tegra-ubuntu kernel: PC is at 0x7fa5f78950
Mar 02 15:55:43 tegra-ubuntu kernel: LR is at 0x7fa5f79090
Mar 02 15:55:43 tegra-ubuntu kernel: pc : [<0000007fa5f78950>] lr : [<0000007fa5f79090>] pstate: 60000000
Mar 02 15:55:43 tegra-ubuntu kernel: sp : 0000007ff039a060
Mar 02 15:55:43 tegra-ubuntu kernel: x29: 0000007ff039a4b0 x28: 0000000000000001
Mar 02 15:55:43 tegra-ubuntu kernel: x27: 0000007ff039a1b0 x26: 0000007ff039a170
Mar 02 15:55:43 tegra-ubuntu kernel: x25: 0000007fa69ed000 x24: 0000007fa69edb08
Mar 02 15:55:43 tegra-ubuntu kernel: x23: 00000000caf10000 x22: 0000007fa69edb0c
Mar 02 15:55:43 tegra-ubuntu kernel: x21: 0000000000000000 x20: 000000000059ad60
Mar 02 15:55:43 tegra-ubuntu kernel: x19: 0000000000550d60 x18: 0000007ff039a440
Mar 02 15:55:43 tegra-ubuntu kernel: x17: 0000007faef2b470 x16: 0000007fa4fe9b80
Mar 02 15:55:43 tegra-ubuntu kernel: x15: 0000007faf276000 x14: 0000000000000000
Mar 02 15:55:43 tegra-ubuntu kernel: x13: ffffffffffffffff x12: 0000000000000005
Mar 02 15:55:43 tegra-ubuntu kernel: x11: 0000000000000028 x10: df7854cf5f77ef56
Mar 02 15:55:43 tegra-ubuntu kernel: x9 : f561b7854eed6aae x8 : 11af0b836ee1aede
Mar 02 15:55:43 tegra-ubuntu kernel: x7 : 00000000ffffffff x6 : 0000000000000001
Mar 02 15:55:43 tegra-ubuntu kernel: x5 : 0000007ff039a1b0 x4 : 00000000000030f1
Mar 02 15:55:43 tegra-ubuntu kernel: x3 : 00000000beef30f3 x2 : 0000000000599d60
Mar 02 15:55:43 tegra-ubuntu kernel: x1 : 0000000000001804 x0 : 0000000000000768
Mar 02 15:55:43 tegra-ubuntu kernel:
Mar 02 15:55:43 tegra-ubuntu kernel: Library at 0x7fa5f78950: 0x7fa5005000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:43 tegra-ubuntu kernel: Library at 0x7fa5f79090: 0x7fa5005000 /usr/lib/aarch64-linux-gnu/tegra/libnvidia-glcore.so.28.2.1
Mar 02 15:55:43 tegra-ubuntu kernel: vdso base = 0x7faf275000
Mar 02 15:55:44 tegra-ubuntu kernel: unity_support_t[3200]: unhandled level 2 translation fault (11) at 0x00000afc, esr 0x92000046
Mar 02 15:55:44 tegra-ubuntu kernel: pgd = ffffffc1908f0000
Mar 02 15:55:44 tegra-ubuntu kernel: [00000afc] *pgd=0000000218f49003, *pud=0000000218f49003, *pmd=0000000000000000
Mar 02 15:55:44 tegra-ubuntu kernel:
Mar 02 15:55:44 tegra-ubuntu kernel: CPU: 0 PID: 3200 Comm: unity_support_t Not tainted 4.4.38+ #6
Mar 02 15:55:44 tegra-ubuntu kernel: Hardware name: quill (DT)
Mar 02 15:55:44 tegra-ubuntu kernel: task: ffffffc07aaaf080 ti: ffffffc19064c000 task.ti: ffffffc19064c000
Mar 02 15:55:44 tegra-ubuntu kernel: PC is at 0x7f80c74950
Mar 02 15:55:44 tegra-ubuntu kernel: LR is at 0x7f80c75090
Mar 02 15:55:44 tegra-ubuntu kernel: pc : [<0000007f80c74950>] lr : [<0000007f80c75090>] pstate: 60000000
Mar 02 15:55:44 tegra-ubuntu kernel: sp : 0000007fff2e42c0
Mar 02 15:55:44 tegra-ubuntu kernel: x29: 0000007fff2e4710 x28: 0000000000000001
Mar 02 15:55:44 tegra-ubuntu kernel: x27: 0000007fff2e4410 x26: 0000007fff2e43d0
Mar 02 15:55:44 tegra-ubuntu kernel: x25: 0000007f816e9000 x24: 0000007f816e9b08
Mar 02 15:55:44 tegra-ubuntu kernel: x23: 00000000caf10000 x22: 0000007f816e9b0c
Mar 02 15:55:44 tegra-ubuntu kernel: x21: 0000000000000000 x20: 00000000004d9b90
Mar 02 15:55:44 tegra-ubuntu kernel: x19: 000000000048fb90 x18: 0000007fff2e46a0
Mar 02 15:55:44 tegra-ubuntu kernel: x17: 0000007f81bbe470 x16: 0000007f7fc38b80
Mar 02 15:55:44 tegra-ubuntu kernel: x15: 0000007f81efc000 x14: 0000000000000000
Mar 02 15:55:44 tegra-ubuntu kernel: x13: ffffffffffffffff x12: 0000000000000005
Mar 02 15:55:44 tegra-ubuntu kernel: x11: 0000000000000028 x10: df7854cf5f77ef56
Mar 02 15:55:44 tegra-ubuntu kernel: x9 : f561b7854eed6aae x8 : 11af0b836ee1aede
Mar 02 15:55:44 tegra-ubuntu kernel: x7 : 00000000ffffffff x6 : 0000000000000001
Mar 02 15:55:44 tegra-ubuntu kernel: x5 : 0000007fff2e4410 x4 : 00000000000030f1
Mar 02 15:55:44 tegra-ubuntu kernel: x3 : 00000000beef30f3 x2 : 00000000004d8b90
Mar 02 15:55:44 tegra-ubuntu kernel: x1 : 0000000000001804 x0 : 0000000000000768

#2

I tried to re-flash the system but was unable to enter the recovery mode.

#4

Not sure, but it may be possible that your user doesn’t belong to video group, which is mandatory for running the GUI.

If not to late, you may try to add your user to video group, for example for user nvidia:

sudo usermod nvidia -a -G video
1 Like
#5

Hi,

  1. The only possible reason for “unable to enter recovery mode” is hardware issue.

  2. Your original error should not happen if you use rootfs from jetpack. What rootfs are you trying?

#6

HiHoney_Patouceul

It worksI really appreciate your help

#7

HiWayneWWW,

TX2 can display desktop now.
But still unable to enter recovery mode.

Any clue please tell me,
Thanks!

#8

Hi XavierSu,

What kind of problem do you have now? The device is already no response but host does not show lsusb?
Is it a custom carrier board?

#9

Just to be sure about steps, recovery mode itself will not change the Jetson, and will only temporarily put it in a mode capable of flashing.

What @WayneWWW mentions from “lsusb” is from the host PC via the micro-B USB cable, and is an indicator that the Jetson is capable of being flashed (without flashing no actual change will take place, but failure to find the Jetson is either a USB failure or a Jetson failure). Most often, if you are not using a VM, something should show up for a TX2 via:
lsusb -d 0955:7c18

Any time you hold the recovery button down, and then either power up or hit power reset, and then let go of the recovery button, the unit should be in recovery mode. Treat the recovery button like a “shift key” to power on and power reset. Do not test this with a VM as VMs often have USB issues.

#10

HiWayneWWWlinuxdev

I am using Jetson TX2 Developer Kit.

The problem now is that TX2 can’t enter recovery mode:

I hold the recovery button down, and then power up. The device is already no response (it look like already in recovery mode), but host does not show 0955:7c18 NVidia Corp.using command lsusb.

My host is Ubuntu16.04 LTS in VMware.

I have replaced another TX2 to perform the same operation. It can enter recovery mode.

Thanks for reply!

#11

HI,

Please reply the questions.

  1. Is it on a custom carrier board?

  2. I don’t get the exact meaning of “I have replaced another TX2 to perform the same operation.”.
    Are you saying TX2 module + custom carrier board? TX2 module +NV devkit?

Please describe the detail. Thanks.

Recovery mode is just a pure hardware mechanism. It has nothing to do with the software you’ve installed.

#12

Hi, WayneWWW,

  1. Not on a custom carrier board. I am Using the TX2 Developer Kit:
    20200521144319

  2. I replace another TX2 module in NV devkit.
    20200521144806

Thanks

#13

Hi XavierSu,

Such case may probably means that TX2 module is broken. Are you able to find a natvie ubuntu host and try again?
Honestly, we don’t support VM. For any VM host that can flash successfully, we could only say you are lucky.

#14

Hi WayneWWW,

I will try that, thanks for reply.

#15

This is due to the VM. It parent o/s is not passing it through to the VM. If you can fix that it might work, but it isn’t officially supported. Native Ubuntu tends to simplify development (just make sure it has plenty of spare disk space).

#17