TX2 start screen is frozen

My tx2 is all booted and ready to go. I have opened it multiple times and everything runs fine. I turned it on today and the only thing that appears is the screen saver and the cursor but I can’t access anything or even open the terminal. All I can di is hover the mouse over the wallpaper.

Can you ping it from another computer (and if so ssh in)? Or do you have a serial console you can check (this is the definitive way of getting information)? Information on serial console:
http://www.jetsonhacks.com/2017/03/24/serial-console-nvidia-jetson-tx2/