# Ubuntu 22.04 black screen showing input not supported after installing the nvidia driver

**URL:** <https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660>\
**Category:** Linux\
**Tags:** ubuntu\
**Created:** [August 2, 2022, 7:56am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660 "2022-08-02T07:56:01Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jeremylyz](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@jeremylyz](https://forums.developer.nvidia.com/u/jeremylyz)\
**Post date:** [August 2, 2022, 7:56am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/1 "2022-08-02T07:56:01Z")

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Hi,

I’m stucking on the installation of nvidia driver on Ubuntu 22.04 LTS.  
I’m using a non-hybrid desktop which is 10700K with Z490I and 3080 12g. I have tried many tutorials, but I always got a black screen with displaying "input not supported ".

At first, I have tried the following command

```auto
sudo ubuntu-drivers autoinstall

```

the system chose 515 driver for me, but i got a black screen after rebooting  
Then I booted to another kernel and remove the 515 driver and switch back to nouveau driver.

I read a tutorial by executing the runfile. I have added the nouveau to the blacklist, installed the lightdm, switched to telinit 3 for text mode, stopped the lightdm service, and execute the runfile. However, I still got a black screen with displaying the same words.

When I press ctrl+alt+f3, I still got a black screen with displaying the same words.  
Thus, the bug report was captured by connecting with ssh.

Hope some one can help me fix this, thx.

[nvidia-bug-report.log.gz](https://forums.developer.nvidia.com/uploads/short-url/4ibWm56pPgFUyC4xQaKPB6z4ZAt.gz) (265.1 KB)

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<div class="post-metadata">

**Author:** ![shankara.bhava](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@shankara.bhava](https://forums.developer.nvidia.com/u/shankara.bhava)\
**Post date:** [August 2, 2022, 8:08am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/2 "2022-08-02T08:08:03Z")

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Iḿ with the same issue at popOS

Configurando nvidia-dkms-390 (390.151-0ubuntu0.22.04.1) …  
update-initramfs: deferring update (trigger activated)  
INFO:Enable nvidia  
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/lenovo\_thinkpad  
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/dell\_latitude  
DEBUG:Parsing /usr/share/ubuntu-drivers-common/quirks/put\_your\_quirks\_here  
Removing old nvidia-390.151 DKMS files…  
Deleting module nvidia-390.151 completely from the DKMS tree.  
Loading new nvidia-390.151 DKMS files…  
Building for 5.18.10-76051810-generic  
Building for architecture x86\_64  
Building initial module for 5.18.10-76051810-generic  
ERROR (dkms apport): kernel package linux-headers-5.18.10-76051810-generic  
is not supported  
Error! Bad return status for module build on kernel: 5.18.10-76051810-gener  
ic (x86\_64)  
Consult /var/lib/dkms/nvidia/390.151/build/make.log for more information.  
dpkg: error al procesar el paquete nvidia-dkms-390 (–configure):  
el subproceso instalado paquete nvidia-dkms-390 script post-installation d  
evolvió el código de salida de error 10  
dpkg: problemas de dependencias impiden la configuración de nvidia-driver-3  
90:  
nvidia-driver-390 depende de nvidia-dkms-390 (\<= 390.151-1); sin embargo:  
El paquete `nvidia-dkms-390' no está configurado todavía. nvidia-driver-390 depende de nvidia-dkms-390 (>= 390.151); sin embargo: El paquete `nvidia-dkms-390’ no está configurado todavía.

dpkg: error al procesar el paquete nvidia-driver-390 (–configure):  
problemas de dependencias - se deja sin configurar  
No se escribió un informe «apport» porque el mensaje de error indica que es  
un mensaje de error asociado a un fallo previo.  
Procesando disparadores par  
a initramfs-tools (0.140ubuntu13) …  
update-initramfs: Generating /boot/initrd.img-5.18.10-76051810-generic  
cryptsetup: WARNING: Resume target cryptswap uses a key file  
kernelstub.Config : INFO Looking for configuration…  
kernelstub : INFO System information:

```
OS:..................Pop!_OS 22.04
Root partition:....../dev/dm-1
Root FS UUID:........9b85b929-6784-4a48-96bc-54e88ad70ae4
ESP Path:............/boot/efi
ESP Partition:......./dev/sda1
ESP Partition #:.....1
NVRAM entry #:.......-1
Boot Variable #:.....0000
Kernel Boot Options:.quiet loglevel=0 systemd.show_status=false splash
Kernel Image Path:.../boot/vmlinuz-5.18.10-76051810-generic
Initrd Image Path:.../boot/initrd.img-5.18.10-76051810-generic
Force-overwrite:.....False

```

kernelstub.Installer : INFO Copying Kernel into ESP  
kernelstub.Installer : INFO Copying initrd.img into ESP  
kernelstub.Installer : INFO Setting up loader.conf configuration  
kernelstub.Installer : INFO Making entry file for Pop!\_OS  
kernelstub.Installer : INFO Backing up old kernel  
kernelstub.Installer : INFO Making entry file for Pop!\_OS  
Se encontraron errores al procesar:  
nvidia-dkms-390  
nvidia-driver-390  
E: Sub-process /usr/bin/dpkg returned an error code (1)

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<div class="post-metadata">

**Author:** ![generix](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/generix/32/16024_2.png) [@generix](https://forums.developer.nvidia.com/u/generix)\
**Post date:** [August 3, 2022, 1:03am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/3 "2022-08-03T01:03:13Z")

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@jeremylyz Same monitor:

> [@In Ubuntu 18.04 could not use 2560 x 1440 resloution in Dell monitor through HDMI port, driver version 510.47.03](https://forums.developer.nvidia.com/t/in-ubuntu-18-04-could-not-use-2560-x-1440-resloution-in-dell-monitor-through-hdmi-port-driver-version-510-47-03/222663):
>
> Problem description： 1.my system is ubuntu 18.04 and i can’t used 2560 x 1440 resolution in Dell 2729DS monitor , only can use 1080 resolution ,if i change to 2k resolution, it became black screen and have a Reminder “input does not support” 2.GPU driver version is 510.47.03, if i down the driver version to 460 or 510, it became normal (in Dell 2729DS monitor ) only happen in HDMI port, if i use type-c port, it became normal, change monitor type also work, such as HP monitor (driver ver…

Please try using a DisplayPort cable or try downgrading the driver.

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<div class="post-metadata">

**Author:** ![xiangruhuang](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@xiangruhuang](https://forums.developer.nvidia.com/u/xiangruhuang)\
**Post date:** [August 3, 2022, 5:52am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/4 "2022-08-03T05:52:48Z")

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Is this a bug problem or compatibility problem ?

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<div class="post-metadata">

**Author:** ![ruyik](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@ruyik](https://forums.developer.nvidia.com/u/ruyik)\
**Post date:** [August 3, 2022, 10:01am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/5 "2022-08-03T10:01:47Z")

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similar problem but for ubuntu

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<div class="post-metadata">

**Author:** ![generix](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/generix/32/16024_2.png) [@generix](https://forums.developer.nvidia.com/u/generix)\
**Post date:** [August 3, 2022, 11:49am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/6 "2022-08-03T11:49:31Z")

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@xiangruhuang a little bit of both, I guess. Something in the monitor’s firmware triggers the nvidia driver to switch to hdmi 2.0 while the monitor only supports hdmi 1.4. Since this wasn’t the case with an earlier driver, this is hopefully fixed/worked around in a newer driver release.  
It’s also advisable to check if dell provides a firmware update for the monitor.

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<div class="post-metadata">

**Author:** ![jeremylyz](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@jeremylyz](https://forums.developer.nvidia.com/u/jeremylyz)\
**Post date:** [August 3, 2022, 11:52am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/7 "2022-08-03T11:52:50Z")

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I have tried on 18.04 with 515 drivers. While using gdm3, it shows input not supported. But if using lightdm, it will be fine. Is there some compatibility problems with gdm3?

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<div class="post-metadata">

**Author:** ![generix](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/generix/32/16024_2.png) [@generix](https://forums.developer.nvidia.com/u/generix)\
**Post date:** [August 3, 2022, 11:56am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/8 "2022-08-03T11:56:40Z")

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The graphics system is driven by the Xserver but gdm also has a monitor manager. Might be it set a not supported resolution though that’s very unlikely.

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<div class="post-metadata">

**Author:** ![jeremylyz](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@jeremylyz](https://forums.developer.nvidia.com/u/jeremylyz)\
**Post date:** [August 4, 2022, 7:23am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/9 "2022-08-04T07:23:41Z")

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It did work after changing a dp cable, many thx

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/nvidia/user_avatar/forums.developer.nvidia.com/system/32/68080_2.png) [@system](https://forums.developer.nvidia.com/u/system)\
**Post date:** [August 18, 2022, 7:24am UTC](https://forums.developer.nvidia.com/t/ubuntu-22-04-black-screen-showing-input-not-supported-after-installing-the-nvidia-driver/222660/10 "2022-08-18T07:24:11Z")

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Closed on August 18, 2022, 7:24am UTC

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