Unable to Access NVIDIA Inception Application Portal – Unauthorized User Error

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1

Hello NVIDIA Support Team,

I am trying to access and complete our NVIDIA Inception application using my business email address: harsh.kanani@kuberns.com.

However, when I attempt to log in to the NVIDIA Inception portal, I receive the following error message:

“Unauthorized User. Your email domain is associated with an existing member of this program, but you haven’t been authorized to access that account. Please contact your administrator for support.”

Our company is Kuberns, and I am unable to proceed with the application because of this restriction.

Could you please help me with the following:

  1. Identify which NVIDIA Inception account or organization is currently associated with the kuberns.com domain.
  2. Verify whether my email address (harsh.kanani@kuberns.com) can be granted access to the existing organization.
  3. If there is an existing administrator for our domain, please let me know the process to request access or transfer administrative permissions.
  4. If appropriate, assist in creating a new application or organization record for our company.

I have attached a screenshot of the error message for reference.

Company Name: Kuberns
Email Address: harsh.kanani@kuberns.com

Thank you for your assistance. I look forward to your guidance on resolving this issue.

2

Hello @harsh.kanani and welcome to the NVIDIA developer forums.

You will need to contact the Inception team directly for this request.

Please email inceptionprogram@nvidia.com.

If your company is a customer of kuberns,com, I would also contact them and ask whether they themselves might be an Inception member.

If you own the domain kuberns.com yourself, I would look in old records whether you already applied in the past.

Good luck!

3

Hi @MarkusHoHo

Thank you for the reply

I sent email to inceptionprogram@nvidia.com multiple time, but none of them is replying

4

There is some backlog, so I kindly ask for your patience.

Thank you!