Unable to clone jetson orin with jetpack 5.0.2 using flash.sh - ERROR: might be timeout in USB write

Autonomous Machines Jetson & Embedded Systems Jetson AGX Orin
1

I’m trying to clone a jetson image by performing the steps as outlined in this tutorial. I performed the following steps to do this:

  1. Put the orin into recovery mode.
  2. Verify that the jetson showed on lsusb
  3. run the following flash.sh command: sudo ./flash.sh -r -k APP -G backup.img jetson-agx-orin-devkit mmcblk0p1

I encountered the following issue:

...
...
[   0.1775 ] Boot Rom communication
[   0.1787 ] tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
[   0.1798 ] BR_CID: 0x80012344705DD2836400000003FE0180
[   0.6184 ] Sending bct_br
[   1.0619 ] ERROR: might be timeout in USB write.
Error: Return value 3
Command tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
Reading board information failed.

I am running on a machine running native ubuntu 20.04 and i verified that the USB port i was connected to was USB3. I have tried multiple usb ports and different cables, and I’ve even tried two different machines.

Does anyone know how to remediate this issue?

3

hello random_rascal,

there’s script file, l4t_backup_restore.sh.
please see-also Topic 229129 for the steps to backup/restore a Jetson device.
thanks

5

Hi JerryChang,

I tried that as well but still hit the same error:

Command Run:

~/nvidia/nvidia_sdk/JetPack_5.0.2_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra sudo ./tools/backup_restore/l4t_backup_restore.sh -b -c jetson-agx-orin-devkit

Trailing log output:

[   0.1981 ] mb1_t234_prod_aligned_sigheader.bin.encrypt filename is from images_list
[   0.1982 ] psc_bl1_t234_prod_aligned_sigheader.bin.encrypt filename is from images_list
[   0.1983 ] Boot Rom communication
[   0.1995 ] tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
[   0.2007 ] BR_CID: 0x80012344705DD2836400000003FE0180
[   0.6318 ] Sending bct_br
[   1.0748 ] ERROR: might be timeout in USB write.
Error: Return value 3
Command tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
Reading board information failed.
Cleaning up...

Could this be a hardware issue? As previously stated, i tried multiple cables and laptops.

6

hello random_rascal,

yes, it looks like USB communication issue.
are you using a virtual machine? is it possible to have a desktop with native ubuntu OS to verify again?

1 Like
7

I’m using a laptop with USB 3 that’s running ubuntu natively. Are there any diagnostics I can run from within jetpack?

8

hello random_rascal,

nope, please check from hardware side. you may switch to other USB ports, or using another USB wire…etc.

9

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