Unable to connect to Jetson AGX Orin Developer Kit 64GB through Remmina RDP after JetPack 7 installation

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
1

Hello NVIDIA/Jetson community,

We are facing an issue with remote desktop access on our Jetson AGX Orin Developer Kit 64GB.

Hardware details:

  • Device: NVIDIA Jetson AGX Orin Developer Kit 64GB

  • JetPack version: JetPack 7

  • Host/laptop OS: Ubuntu 22.04

  • RDP client: Remmina

  • Connection method: RDP over local network

  • Jetson IP: 192.168.1.xxx

Issue description:

We are trying to access the Jetson AGX Orin desktop from an Ubuntu 22.04 laptop using Remmina RDP.

Earlier, remote desktop access was working only after manually unlocking/logging into the Jetson locally. To avoid manual login, we enabled auto-login on the Jetson. After enabling auto-login, the Jetson boots successfully and the GNOME desktop session appears to start, but Remmina is still unable to connect properly.

Sometimes the RDP port appears to be listening, but Remmina shows a connection failure / cannot connect message.

We are unsure whether this issue is related to:

  • JetPack 7 / Ubuntu 24.04 GNOME Remote Desktop behavior

  • GNOME keyring not unlocking during auto-login

  • Difference between Remote Login port 3389 and Desktop Sharing port 3390

  • gnome-remote-desktop service issue

  • RDP credential issue

  • Remmina compatibility issue from Ubuntu 22.04 client

  • Any Jetson-specific limitation or configuration required after JetPack 7

Current behavior:

  • Jetson is reachable on network.

  • Ping works from laptop to Jetson.

  • SSH was working earlier.

  • RDP through Remmina is not connecting reliably.

  • We are trying to connect using Remmina from Ubuntu 22.04 laptop.

  • We have tried using the GNOME Desktop Sharing / Remote Desktop option from Settings.

Expected behavior:

We want to remotely access the Jetson AGX Orin desktop through Remmina RDP without needing to manually unlock the Jetson every time after boot.

Questions:

  1. Is there any known issue with RDP / GNOME Remote Desktop on JetPack 7 for Jetson AGX Orin Developer Kit?

  2. Should we use GNOME Remote Login on port 3389 or Desktop Sharing on port 3390?

  3. Is auto-login causing GNOME keyring issues for remote desktop credentials?

  4. What is the recommended method for reliable remote desktop access on Jetson AGX Orin with JetPack 7?

  5. Should we use gnome-remote-desktop, xrdp, VNC, or another NVIDIA-recommended method?

Commands we can provide output for:

cat /etc/nv_tegra_release
dpkg-query -W nvidia-jetpack
lsb_release -a
uname -a

sudo ss -tulpn | grep -E '3389|3390|gnome-remote|xrdp'

grdctl status
sudo grdctl --system status

systemctl --user status gnome-remote-desktop.service
sudo systemctl status gnome-remote-desktop.service

dpkg -l | grep xrdp

Please let us know the correct configuration steps for JetPack 7 / Ubuntu 24.04-based Jetson systems so that RDP access works reliably from Remmina.

Thanks.

2

Hello @dev.raj.robotics!

Based on the title and content of your topic, it looks like it may receive better visibility and feedback in a different category. We took the liberty of moving it for you.

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4

Hi,
We would need UART log to check. Please catch the log and attach it.