Unable to install after reboot, Application error Win11

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C:\Users\fn5\AppData\Local\NVIDIA Corporation\AI Workbench\logs\main.log

[2024-09-07 14:07:04.045] [info]  (main)                               second-instance arguments ["C:\\Program Files\\NVIDIA AI Workbench\\NVIDIA AI Workbench.exe","--allow-file-access-from-files","--source-shortcut=C:\\ProgramData\\Microsoft\\Windows\\Start Menu\\Programs\\NVIDIA AI Workbench.lnk"]
[2024-09-07 14:07:04.045] [info]  (main)                               app opened with command flags --allow-file-access-from-files
[2024-09-07 14:07:04.046] [info]  (createWindow-installer)             
	createWindow(
		windowName: installer, 
		windowPath: ./installer/index.html,
		options: {"width":952,"height":650,"icon":"C:\\Program Files\\NVIDIA AI Workbench\\resources\\assets\\icon.png"},
		hash: null,
		search: null
	)
[2024-09-07 14:07:04.046] [info]  (window-utils)                       old path file://C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\installer\index.html
[2024-09-07 14:07:04.047] [info]  (createWindow-installer)             resetToDefaults(windowState: [object Object])
[2024-09-07 14:07:04.047] [info]  (createWindow-installer)             windowWithinBounds()
[2024-09-07 14:07:04.091] [info]  (channel-registry)                   registerIpcChannels() Register ipc channels
[2024-09-07 14:07:04.091] [info]  (open-workbench)                     open_window
[2024-09-07 14:07:04.091] [info]  (open-file-picker-channel)           open_file_picker
[2024-09-07 14:07:04.092] [info]  (project-tab-registry-channel)       project_tab_registry_channel
[2024-09-07 14:07:04.092] [info]  (open-file-picker-channel)           open_file
[2024-09-07 14:07:04.092] [info]  (open-folder-picker-channel)         open_folder
[2024-09-07 14:07:04.092] [info]  (renderer)                           electron-log
[2024-09-07 14:07:04.093] [info]  (open-in-context-channel)            open_project_in_context
[2024-09-07 14:07:04.102] [info]  (main)                               nvwb-desktop /installer/index.html nvwb://nvwb-desktop/installer/index.html nvwb-desktop
[2024-09-07 14:07:04.103] [info]  (main)                               nvwb://nvwb-desktop/installer/index.html /installer/index.html
[2024-09-07 14:07:04.103] [info]  (main)                               reroute: /installer/index.html /installer/index.html
[2024-09-07 14:07:04.103] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\installer\index.html
[2024-09-07 14:07:04.145] [info]  (main)                               nvwb-desktop /runtime/runtime.renderer.41010d07fb3557624198.js nvwb://nvwb-desktop/runtime/runtime.renderer.41010d07fb3557624198.js nvwb-desktop
[2024-09-07 14:07:04.146] [info]  (main)                               nvwb://nvwb-desktop/runtime/runtime.renderer.41010d07fb3557624198.js /runtime/runtime.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:04.146] [info]  (main)                               [ '', 'runtime', 'runtime.renderer.41010d07fb3557624198.js' ]
[2024-09-07 14:07:04.147] [info]  (main)                               reroute: /runtime/runtime.renderer.41010d07fb3557624198.js runtime\runtime.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:04.147] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\runtime\runtime.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:04.149] [info]  (main)                               nvwb-desktop /installer/installer.renderer.41010d07fb3557624198.js nvwb://nvwb-desktop/installer/installer.renderer.41010d07fb3557624198.js nvwb-desktop
[2024-09-07 14:07:04.149] [info]  (main)                               nvwb://nvwb-desktop/installer/installer.renderer.41010d07fb3557624198.js /installer/installer.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:04.150] [info]  (main)                               [ '', 'installer', 'installer.renderer.41010d07fb3557624198.js' ]
[2024-09-07 14:07:04.150] [info]  (main)                               reroute: /installer/installer.renderer.41010d07fb3557624198.js installer\installer.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:04.150] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\installer\installer.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:04.262] [info]  (renderer)                           Installer App() Loading
[2024-09-07 14:07:04.277] [info]  (get-settings-data-channel)          get-settings.handle()
[2024-09-07 14:07:04.277] [info]  (get-settings-data-channel)          { appearance: { themeString: 'light', themeUserChoice: 'light' } }
[2024-09-07 14:07:04.280] [info]  (renderer)                           Navigating to loading, /index.html
[2024-09-07 14:07:04.282] [info]  (renderer)                           SERVICE: workbenchServiceInstalledCheck(), CHANNEL: [get_storage, service_install_check]
[2024-09-07 14:07:04.283] [info]  (get-app-storage)                    {
  _deserialize: '[function] e=>JSON.parse(e)',
  _serialize: '[function] e=>JSON.stringify(e,void 0,"\\t")',
  events: { _events: {}, _eventsCount: 0 },
  path: 'C:\\Users\\fn5\\AppData\\Local\\NVIDIA Corporation\\AI Workbench\\registries\\workbench-config.json'
} installer.workbenchServiceState
[2024-09-07 14:07:04.283] [info]  (get-app-storage)                    {
  firstLoad: true,
  isInstalled: false,
  remoteOnly: null,
  location: null,
  rebootFromWSL2: true,
  installationHasRunSuccessfully: false
}
[2024-09-07 14:07:04.284] [info]  (service-installed-check-channel)    ServiceInstalledCheck.handle()
[2024-09-07 14:07:04.284] [info]  (service-installed-check)            serviceInstalledCheck()
[2024-09-07 14:07:04.287] [info]  (renderer)                           Navigating to loading, /index.html
[2024-09-07 14:07:04.289] [info]  (main)                               nvwb-desktop /6ccb70f89d8850023ae2.svg nvwb://nvwb-desktop/6ccb70f89d8850023ae2.svg nvwb-desktop
[2024-09-07 14:07:04.289] [info]  (main)                               nvwb://nvwb-desktop/6ccb70f89d8850023ae2.svg /6ccb70f89d8850023ae2.svg
[2024-09-07 14:07:04.289] [info]  (main)                               reroute: /6ccb70f89d8850023ae2.svg 6ccb70f89d8850023ae2.svg
[2024-09-07 14:07:04.290] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\6ccb70f89d8850023ae2.svg
[2024-09-07 14:07:04.290] [info]  (main)                               nvwb-desktop /c5fa85674593795ac0e8.svg nvwb://nvwb-desktop/c5fa85674593795ac0e8.svg nvwb-desktop
[2024-09-07 14:07:04.291] [info]  (main)                               nvwb://nvwb-desktop/c5fa85674593795ac0e8.svg /c5fa85674593795ac0e8.svg
[2024-09-07 14:07:04.291] [info]  (main)                               reroute: /c5fa85674593795ac0e8.svg c5fa85674593795ac0e8.svg
[2024-09-07 14:07:04.292] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\c5fa85674593795ac0e8.svg
[2024-09-07 14:07:04.293] [info]  (main)                               nvwb-desktop /e0226b7fbdfe276a81ac.svg nvwb://nvwb-desktop/e0226b7fbdfe276a81ac.svg nvwb-desktop
[2024-09-07 14:07:04.294] [info]  (main)                               nvwb://nvwb-desktop/e0226b7fbdfe276a81ac.svg /e0226b7fbdfe276a81ac.svg
[2024-09-07 14:07:04.294] [info]  (main)                               reroute: /e0226b7fbdfe276a81ac.svg e0226b7fbdfe276a81ac.svg
[2024-09-07 14:07:04.295] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\e0226b7fbdfe276a81ac.svg
[2024-09-07 14:07:04.296] [info]  (main)                               nvwb-desktop /e43fd15429e44202c3ad.svg nvwb://nvwb-desktop/e43fd15429e44202c3ad.svg nvwb-desktop
[2024-09-07 14:07:04.296] [info]  (main)                               nvwb://nvwb-desktop/e43fd15429e44202c3ad.svg /e43fd15429e44202c3ad.svg
[2024-09-07 14:07:04.296] [info]  (main)                               reroute: /e43fd15429e44202c3ad.svg e43fd15429e44202c3ad.svg
[2024-09-07 14:07:04.296] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\e43fd15429e44202c3ad.svg
[2024-09-07 14:07:04.332] [error] (service-installed-check-channel)    Command failed: wsl -u workbench -d NVIDIA-Workbench -- ls /home/workbench/.nvwb/bin/

[2024-09-07 14:07:04.334] [info]  (renderer)                           Navigating to transition, /loading
[2024-09-07 14:07:04.335] [info]  (renderer)                           SERVICE: internetAvailableCheck()
[2024-09-07 14:07:04.335] [info]  (check-host-channel)                 check_connection
[2024-09-07 14:07:04.336] [info]  (check-connection)                   checkConnection()
[2024-09-07 14:07:04.336] [info]  (renderer)                           Navigating to transition, /loading
[2024-09-07 14:07:04.337] [info]  (main)                               nvwb-desktop /42731074c8bc884e3f0b.svg nvwb://nvwb-desktop/42731074c8bc884e3f0b.svg nvwb-desktop
[2024-09-07 14:07:04.338] [info]  (main)                               nvwb://nvwb-desktop/42731074c8bc884e3f0b.svg /42731074c8bc884e3f0b.svg
[2024-09-07 14:07:04.338] [info]  (main)                               reroute: /42731074c8bc884e3f0b.svg 42731074c8bc884e3f0b.svg
[2024-09-07 14:07:04.338] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\42731074c8bc884e3f0b.svg
[2024-09-07 14:07:04.702] [info]  (check-connection)                   checkInternet() 200
[2024-09-07 14:07:04.703] [info]  (renderer)                           SERVICE: internetAvailableCheck(), CHANNEL: check_connection
[2024-09-07 14:07:04.708] [info]  (configure-distro-channel)           configureDistro.handle()
[2024-09-07 14:07:04.709] [info]  (configure-distro)                   ConfigureDistro.configureDistro(BrowserWindow)
[2024-09-07 14:07:04.709] [info]  (configure-distro)                   checkDistroInstalled()
[2024-09-07 14:07:04.712] [info]  (renderer)                           Navigating to distro-progress, /transition
[2024-09-07 14:07:04.714] [info]  (main)                               nvwb-desktop /311e2cf2f3f15a684207.svg nvwb://nvwb-desktop/311e2cf2f3f15a684207.svg nvwb-desktop
[2024-09-07 14:07:04.714] [info]  (main)                               nvwb://nvwb-desktop/311e2cf2f3f15a684207.svg /311e2cf2f3f15a684207.svg
[2024-09-07 14:07:04.714] [info]  (main)                               reroute: /311e2cf2f3f15a684207.svg 311e2cf2f3f15a684207.svg
[2024-09-07 14:07:04.715] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\311e2cf2f3f15a684207.svg
[2024-09-07 14:07:04.754] [info]  (configure-distro)                   checkDistroInstalled(): isDistroMatch => false
[2024-09-07 14:07:04.947] [info]  (check-if-exists)                    C:\Users\fn5\AppData\Local\NVIDIA Corporation
[2024-09-07 14:07:04.947] [info]  (check-if-exists)                    C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz
[2024-09-07 14:07:04.948] [error] (check-if-exists)                    checkIfExists ENOENT: no such file or directory, access 'C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz'
[2024-09-07 14:07:04.949] [info]  (download-util)                      downloadFile() https://cloud-images.ubuntu.com/wsl/releases/jammy/current/ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz distro_download_progress
[2024-09-07 14:07:04.949] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STARTED
[2024-09-07 14:07:06.286] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:06.287] [info]  (download-util)                      
				RetryAttempt: 1/5,
				StartsOn: 5 secs,
				Reason: timeout
			
[2024-09-07 14:07:06.287] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:06.288] [info]  (download-util)                      
				RetryAttempt: 2/5,
				StartsOn: 5 secs,
				Reason: socket hang up
			
[2024-09-07 14:07:07.552] [info]  (renderer)                           SERVICE: close(), CHANNEL: close
[2024-09-07 14:07:07.552] [info]  (close-window-channel)               closeWindow.handle()
[2024-09-07 14:07:07.553] [info]  (close-window)                       close()
[2024-09-07 14:07:07.553] [info]  (createWindow-installer)             saveState()
[2024-09-07 14:07:07.553] [info]  (createWindow-installer)             getCurrentPosition()
[2024-09-07 14:07:07.558] [info]  (download-util)                      Download closeCallback() triggered by close event C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz
[2024-09-07 14:07:07.558] [info]  (close-window-channel)               { success: true }
[2024-09-07 14:07:07.559] [info]  (configure-distro)                   downloadTarResponse { success: false, error: { success: false, error: 'Window closed' } }
[2024-09-07 14:07:07.559] [info]  (configure-distro)                   isDistroInstalled(): error downloadTarResponse.error { success: false, error: 'Window closed' }
[2024-09-07 14:07:07.559] [error] (configure-distro-channel)           Unknown Error
[2024-09-07 14:07:07.560] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STOPPED
[2024-09-07 14:07:07.572] [info]  (app-quit)                           app.on(window-all-closed) Windows closed safe to quit application
[2024-09-07 14:07:07.584] [info]  (main)                               nvwb-desktop /fd3f432d5e3dad5e124d.svg nvwb://nvwb-desktop/fd3f432d5e3dad5e124d.svg nvwb-desktop
[2024-09-07 14:07:07.585] [info]  (main)                               nvwb://nvwb-desktop/fd3f432d5e3dad5e124d.svg /fd3f432d5e3dad5e124d.svg
[2024-09-07 14:07:07.585] [info]  (main)                               reroute: /fd3f432d5e3dad5e124d.svg fd3f432d5e3dad5e124d.svg
[2024-09-07 14:07:07.585] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\fd3f432d5e3dad5e124d.svg
[2024-09-07 14:07:12.073] [info]  (main)                               second-instance arguments ["C:\\Program Files\\NVIDIA AI Workbench\\NVIDIA AI Workbench.exe","--allow-file-access-from-files","--source-shortcut=C:\\ProgramData\\Microsoft\\Windows\\Start Menu\\Programs\\NVIDIA AI Workbench.lnk"]
[2024-09-07 14:07:12.073] [info]  (main)                               app opened with command flags --allow-file-access-from-files
[2024-09-07 14:07:12.073] [info]  (createWindow-installer)             
	createWindow(
		windowName: installer, 
		windowPath: ./installer/index.html,
		options: {"width":952,"height":650,"icon":"C:\\Program Files\\NVIDIA AI Workbench\\resources\\assets\\icon.png"},
		hash: null,
		search: null
	)
[2024-09-07 14:07:12.074] [info]  (window-utils)                       old path file://C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\installer\index.html
[2024-09-07 14:07:12.074] [info]  (createWindow-installer)             resetToDefaults(windowState: [object Object])
[2024-09-07 14:07:12.074] [info]  (createWindow-installer)             windowWithinBounds()
[2024-09-07 14:07:12.126] [info]  (channel-registry)                   registerIpcChannels() Register ipc channels
[2024-09-07 14:07:12.126] [info]  (open-workbench)                     open_window
[2024-09-07 14:07:12.127] [info]  (open-file-picker-channel)           open_file_picker
[2024-09-07 14:07:12.127] [info]  (project-tab-registry-channel)       project_tab_registry_channel
[2024-09-07 14:07:12.127] [info]  (open-file-picker-channel)           open_file
[2024-09-07 14:07:12.128] [info]  (open-folder-picker-channel)         open_folder
[2024-09-07 14:07:12.128] [info]  (renderer)                           electron-log
[2024-09-07 14:07:12.128] [info]  (open-in-context-channel)            open_project_in_context
[2024-09-07 14:07:12.143] [info]  (main)                               nvwb-desktop /installer/index.html nvwb://nvwb-desktop/installer/index.html nvwb-desktop
[2024-09-07 14:07:12.143] [info]  (main)                               nvwb://nvwb-desktop/installer/index.html /installer/index.html
[2024-09-07 14:07:12.144] [info]  (main)                               reroute: /installer/index.html /installer/index.html
[2024-09-07 14:07:12.144] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\installer\index.html
[2024-09-07 14:07:12.173] [info]  (main)                               nvwb-desktop /runtime/runtime.renderer.41010d07fb3557624198.js nvwb://nvwb-desktop/runtime/runtime.renderer.41010d07fb3557624198.js nvwb-desktop
[2024-09-07 14:07:12.174] [info]  (main)                               nvwb://nvwb-desktop/runtime/runtime.renderer.41010d07fb3557624198.js /runtime/runtime.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:12.174] [info]  (main)                               [ '', 'runtime', 'runtime.renderer.41010d07fb3557624198.js' ]
[2024-09-07 14:07:12.174] [info]  (main)                               reroute: /runtime/runtime.renderer.41010d07fb3557624198.js runtime\runtime.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:12.175] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\runtime\runtime.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:12.176] [info]  (main)                               nvwb-desktop /installer/installer.renderer.41010d07fb3557624198.js nvwb://nvwb-desktop/installer/installer.renderer.41010d07fb3557624198.js nvwb-desktop
[2024-09-07 14:07:12.177] [info]  (main)                               nvwb://nvwb-desktop/installer/installer.renderer.41010d07fb3557624198.js /installer/installer.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:12.177] [info]  (main)                               [ '', 'installer', 'installer.renderer.41010d07fb3557624198.js' ]
[2024-09-07 14:07:12.177] [info]  (main)                               reroute: /installer/installer.renderer.41010d07fb3557624198.js installer\installer.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:12.178] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\installer\installer.renderer.41010d07fb3557624198.js
[2024-09-07 14:07:12.296] [info]  (renderer)                           Installer App() Loading
[2024-09-07 14:07:12.314] [info]  (get-settings-data-channel)          get-settings.handle()
[2024-09-07 14:07:12.314] [info]  (get-settings-data-channel)          { appearance: { themeString: 'light', themeUserChoice: 'light' } }
[2024-09-07 14:07:12.317] [info]  (renderer)                           Navigating to loading, /index.html
[2024-09-07 14:07:12.319] [info]  (renderer)                           SERVICE: workbenchServiceInstalledCheck(), CHANNEL: [get_storage, service_install_check]
[2024-09-07 14:07:12.320] [info]  (get-app-storage)                    {
  _deserialize: '[function] e=>JSON.parse(e)',
  _serialize: '[function] e=>JSON.stringify(e,void 0,"\\t")',
  events: { _events: {}, _eventsCount: 0 },
  path: 'C:\\Users\\fn5\\AppData\\Local\\NVIDIA Corporation\\AI Workbench\\registries\\workbench-config.json'
} installer.workbenchServiceState
[2024-09-07 14:07:12.320] [info]  (get-app-storage)                    {
  firstLoad: true,
  isInstalled: false,
  remoteOnly: null,
  location: null,
  rebootFromWSL2: true,
  installationHasRunSuccessfully: false
}
[2024-09-07 14:07:12.320] [info]  (service-installed-check-channel)    ServiceInstalledCheck.handle()
[2024-09-07 14:07:12.321] [info]  (service-installed-check)            serviceInstalledCheck()
[2024-09-07 14:07:12.324] [info]  (renderer)                           Navigating to loading, /index.html
[2024-09-07 14:07:12.326] [info]  (main)                               nvwb-desktop /6ccb70f89d8850023ae2.svg nvwb://nvwb-desktop/6ccb70f89d8850023ae2.svg nvwb-desktop
[2024-09-07 14:07:12.327] [info]  (main)                               nvwb://nvwb-desktop/6ccb70f89d8850023ae2.svg /6ccb70f89d8850023ae2.svg
[2024-09-07 14:07:12.327] [info]  (main)                               reroute: /6ccb70f89d8850023ae2.svg 6ccb70f89d8850023ae2.svg
[2024-09-07 14:07:12.327] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\6ccb70f89d8850023ae2.svg
[2024-09-07 14:07:12.328] [info]  (main)                               nvwb-desktop /c5fa85674593795ac0e8.svg nvwb://nvwb-desktop/c5fa85674593795ac0e8.svg nvwb-desktop
[2024-09-07 14:07:12.328] [info]  (main)                               nvwb://nvwb-desktop/c5fa85674593795ac0e8.svg /c5fa85674593795ac0e8.svg
[2024-09-07 14:07:12.328] [info]  (main)                               reroute: /c5fa85674593795ac0e8.svg c5fa85674593795ac0e8.svg
[2024-09-07 14:07:12.329] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\c5fa85674593795ac0e8.svg
[2024-09-07 14:07:12.329] [info]  (main)                               nvwb-desktop /e0226b7fbdfe276a81ac.svg nvwb://nvwb-desktop/e0226b7fbdfe276a81ac.svg nvwb-desktop
[2024-09-07 14:07:12.330] [info]  (main)                               nvwb://nvwb-desktop/e0226b7fbdfe276a81ac.svg /e0226b7fbdfe276a81ac.svg
[2024-09-07 14:07:12.330] [info]  (main)                               reroute: /e0226b7fbdfe276a81ac.svg e0226b7fbdfe276a81ac.svg
[2024-09-07 14:07:12.331] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\e0226b7fbdfe276a81ac.svg
[2024-09-07 14:07:12.331] [info]  (main)                               nvwb-desktop /e43fd15429e44202c3ad.svg nvwb://nvwb-desktop/e43fd15429e44202c3ad.svg nvwb-desktop
[2024-09-07 14:07:12.331] [info]  (main)                               nvwb://nvwb-desktop/e43fd15429e44202c3ad.svg /e43fd15429e44202c3ad.svg
[2024-09-07 14:07:12.332] [info]  (main)                               reroute: /e43fd15429e44202c3ad.svg e43fd15429e44202c3ad.svg
[2024-09-07 14:07:12.332] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\e43fd15429e44202c3ad.svg
[2024-09-07 14:07:12.373] [error] (service-installed-check-channel)    Command failed: wsl -u workbench -d NVIDIA-Workbench -- ls /home/workbench/.nvwb/bin/

[2024-09-07 14:07:12.374] [info]  (renderer)                           Navigating to transition, /loading
[2024-09-07 14:07:12.376] [info]  (renderer)                           SERVICE: internetAvailableCheck()
[2024-09-07 14:07:12.376] [info]  (check-host-channel)                 check_connection
[2024-09-07 14:07:12.376] [info]  (check-connection)                   checkConnection()
[2024-09-07 14:07:12.377] [info]  (renderer)                           Navigating to transition, /loading
[2024-09-07 14:07:12.378] [info]  (main)                               nvwb-desktop /42731074c8bc884e3f0b.svg nvwb://nvwb-desktop/42731074c8bc884e3f0b.svg nvwb-desktop
[2024-09-07 14:07:12.378] [info]  (main)                               nvwb://nvwb-desktop/42731074c8bc884e3f0b.svg /42731074c8bc884e3f0b.svg
[2024-09-07 14:07:12.378] [info]  (main)                               reroute: /42731074c8bc884e3f0b.svg 42731074c8bc884e3f0b.svg
[2024-09-07 14:07:12.378] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\42731074c8bc884e3f0b.svg
[2024-09-07 14:07:12.499] [info]  (check-connection)                   checkInternet() 200
[2024-09-07 14:07:12.500] [info]  (renderer)                           SERVICE: internetAvailableCheck(), CHANNEL: check_connection
[2024-09-07 14:07:12.505] [info]  (configure-distro-channel)           configureDistro.handle()
[2024-09-07 14:07:12.506] [info]  (configure-distro)                   ConfigureDistro.configureDistro(BrowserWindow)
[2024-09-07 14:07:12.506] [info]  (configure-distro)                   checkDistroInstalled()
[2024-09-07 14:07:12.509] [info]  (renderer)                           Navigating to distro-progress, /transition
[2024-09-07 14:07:12.510] [info]  (main)                               nvwb-desktop /311e2cf2f3f15a684207.svg nvwb://nvwb-desktop/311e2cf2f3f15a684207.svg nvwb-desktop
[2024-09-07 14:07:12.510] [info]  (main)                               nvwb://nvwb-desktop/311e2cf2f3f15a684207.svg /311e2cf2f3f15a684207.svg
[2024-09-07 14:07:12.510] [info]  (main)                               reroute: /311e2cf2f3f15a684207.svg 311e2cf2f3f15a684207.svg
[2024-09-07 14:07:12.511] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\311e2cf2f3f15a684207.svg
[2024-09-07 14:07:12.551] [info]  (configure-distro)                   checkDistroInstalled(): isDistroMatch => false
[2024-09-07 14:07:12.750] [info]  (check-if-exists)                    C:\Users\fn5\AppData\Local\NVIDIA Corporation
[2024-09-07 14:07:12.750] [info]  (check-if-exists)                    C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz
[2024-09-07 14:07:12.751] [error] (check-if-exists)                    checkIfExists ENOENT: no such file or directory, access 'C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz'
[2024-09-07 14:07:12.751] [info]  (download-util)                      downloadFile() https://cloud-images.ubuntu.com/wsl/releases/jammy/current/ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz distro_download_progress
[2024-09-07 14:07:12.752] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STARTED
[2024-09-07 14:07:13.761] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:13.761] [info]  (download-util)                      
				RetryAttempt: 1/5,
				StartsOn: 5 secs,
				Reason: timeout
			
[2024-09-07 14:07:13.762] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:13.762] [info]  (download-util)                      
				RetryAttempt: 2/5,
				StartsOn: 5 secs,
				Reason: socket hang up
			
[2024-09-07 14:07:18.767] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STARTED
[2024-09-07 14:07:19.774] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:19.775] [info]  (download-util)                      
				RetryAttempt: 3/5,
				StartsOn: 5 secs,
				Reason: timeout
			
[2024-09-07 14:07:19.776] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:19.776] [info]  (download-util)                      
				RetryAttempt: 4/5,
				StartsOn: 5 secs,
				Reason: socket hang up
			
[2024-09-07 14:07:24.781] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STARTED
[2024-09-07 14:07:25.789] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: RETRY
[2024-09-07 14:07:25.790] [info]  (download-util)                      
				RetryAttempt: 5/5,
				StartsOn: 5 secs,
				Reason: timeout
			
[2024-09-07 14:07:25.791] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: FAILED
[2024-09-07 14:07:25.792] [error] (download-util)                      Something happened socket hang up
[2024-09-07 14:07:25.792] [error] (download-util)                      Error: socket hang up
    at TLSSocket.socketCloseListener (node:_http_client:473:25)
    at TLSSocket.emit (node:events:531:35)
    at node:net:338:12
    at TCP.done (node:_tls_wrap:657:7)
[2024-09-07 14:07:25.793] [info]  (configure-distro)                   downloadTarResponse { success: false, error: { success: false, error: 'socket hang up' } }
[2024-09-07 14:07:25.793] [info]  (configure-distro)                   isDistroInstalled(): error downloadTarResponse.error { success: false, error: 'socket hang up' }
[2024-09-07 14:07:25.793] [error] (configure-distro-channel)           Unknown Error
[2024-09-07 14:07:25.794] [info]  (renderer)                           SERVICE: configureDistro(), CHANNEL: configure_distro
[2024-09-07 14:07:25.795] [info]  (renderer)                           Navigating to app-error, /distro-progress
[2024-09-07 14:07:25.799] [info]  (main)                               nvwb-desktop /fd3f432d5e3dad5e124d.svg nvwb://nvwb-desktop/fd3f432d5e3dad5e124d.svg nvwb-desktop
[2024-09-07 14:07:25.799] [info]  (main)                               nvwb://nvwb-desktop/fd3f432d5e3dad5e124d.svg /fd3f432d5e3dad5e124d.svg
[2024-09-07 14:07:25.800] [info]  (main)                               reroute: /fd3f432d5e3dad5e124d.svg fd3f432d5e3dad5e124d.svg
[2024-09-07 14:07:25.800] [info]  (main)                               serving C:\Program Files\NVIDIA AI Workbench\resources\app.asar\dist\renderer\fd3f432d5e3dad5e124d.svg
[2024-09-07 14:07:30.791] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: STARTED
[2024-09-07 14:07:31.799] [info]  (download-util)                      \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: FAILED

PS C:\Users\fn5> systeminfo

Host Name:                 DESKTOP-B6G7BIT
OS Name:                   Microsoft Windows 11 Enterprise
OS Version:                10.0.22631 N/A Build 22631
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Windows User
Registered Organization:
Product ID:                00329-10283-34082-AA334
Original Install Date:     26/08/2023, 9:17:43 AM
System Boot Time:          7/09/2024, 1:56:06 PM
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: AMD64 Family 23 Model 113 Stepping 0 AuthenticAMD ~4200 Mhz
BIOS Version:              American Megatrends Inc. 4403, 27/04/2022
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC+10:00) Brisbane
Total Physical Memory:     65,447 MB
Available Physical Memory: 57,398 MB
Virtual Memory: Max Size:  69,543 MB
Virtual Memory: Available: 60,702 MB
Virtual Memory: In Use:    8,841 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\DESKTOP-B6G7BIT
Hotfix(s):                 4 Hotfix(s) Installed.
                           [01]: KB5042099
                           [02]: KB5027397
                           [03]: KB5041585
                           [04]: KB5041584
[...]
Hyper-V Requirements:      A hypervisor has been detected. Features required for Hyper-V will not be displayed.
PS C:\Users\fn5> wsl --version
WSL version: 2.2.4.0
Kernel version: 5.15.153.1-2
WSLg version: 1.0.61
MSRDC version: 1.2.5326
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26091.1-240325-1447.ge-release
Windows version: 10.0.22631.4037

hi - thanks for posting.

it’s hard to look at that log file.

can you please send the actual file?

I’ve pasted it here: [2024-09-07 14:07:04.045] [info] (main) second-in - Pastebin.com

Check that your web browser can see this distro https://cloud-images.ubuntu.com/wsl/releases/jammy/current/ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz
THEN:
You’ll need to start ‘Add/Remove Programs’ and remove NVIDIA AI Workbench and re-install. AI Workbench is failing to download the distro.

Hi, thanks for reaching out. I’m seeing a socket disconnection error in the logs here:

[2024-09-07 14:07:25.791] [info] (download-util) \ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz: FAILED
[2024-09-07 14:07:25.792] [error] (download-util) Something happened socket hang up
[2024-09-07 14:07:25.792] [error] (download-util) Error: socket hang up
at TLSSocket.socketCloseListener (node:_http_client:473:25)
at TLSSocket.emit (node:events:531:35)
at node:net:338:12
at TCP.done (node:_tls_wrap:657:7)

It appears the installer is attempting to download the WSL distro, but is getting interrupted. Are you aware of anything with your network connection that may be interrupting the request?

You can also try a clean uninstall (instructions) try it again.

Full uninstall including folder deletes (nvidia-workbench-updater and NVIDIA Corporation/AI Workbench)
Reboot
Installed again, same issue.
Fresh log here: [2024-09-10 17:58:31.986] [info] (tray) initTray - Pastebin.com
I am able to download the file using the URL in the log file using a web browser straight away.
I also thought to put the downloaded .tar.gz in the C:\Users\fn5\AppData\Local\Temp\ubuntu-jammy-wsl-amd64-wsl.rootfs.tar.gz before trying again, but the installer deletes it before trying itself.
I also tried with disabling Windows Firewall and it still didn’t work.