unable to lgoin into developer.nvidia.com using SDK_manager-Beta 0.9.9.2351 for updating the DriveIn...

Dear Nvidia,

We have our linux-host-pc behind a firewall, nevertheless a proxy as be set to access “developer.nvidia.com” and “nvidia.com” domain names, so that our Linux-host-PC is possible to communicate with this domains.

Once we activate proxy and start the SDKmanager, login to “Developer.nvidia.com” is requested. I use my active account credentials to login. Unfortunately, the authentication for this credintails is not done or not processed, the SDK manager GUI keeps showing login (with loading animation). Therefore with this problem I’am not able to step into the next steps. could you explain or support me with an solution so that I could update my Driveinstall and driveworks for DPX2.

For your reference please find the section of sdkdebug.log

2019-02-21 09:50:44.173 - info: Host OS: Ubuntu1604
2019-02-21 09:50:44.173 - info: packageJson: /opt/nvidia/sdkmanager/resources/app.asar/package.json
2019-02-21 09:50:44.178 - info: config:
{ mainRepoURL: ‘https://developer.download.nvidia.com/sdkmanager/sdkm-config/main/sdkml1_repo.json’,
PIDServer: ‘P’,
DevZoneServer: ‘P’ }
2019-02-21 09:50:44.181 - info: initDevzoneTab…
2019-02-21 09:50:44.182 - info: requesting WebContents…
2019-02-21 09:50:44.186 - info: manifest: {“name”:“sdkmanager”,“version”:“0.9.9”,“revision”:“0”,“buildNumber”:“2351”,“release”:false}
2019-02-21 09:50:44.186 - info: Setting GA parameters: title SDK Manager - Beta 0.9.9.2351 version 0.9.9 dev: 0 internal: false
2019-02-21 09:50:44.186 - info: autoLogin failed: Aborting auto login since there is no logged in user
2019-02-21 09:50:44.195 - info: Initializing GA analytics: SDK Manager - Beta 0.9.9.2351 0.9.9.2351 0 false
2019-02-21 09:50:44.196 - info: Initialized GA visitor with: TrackID: UA-59254929-46 UserID 9e52c325-7045-5ac5-93ce-fd330b0d8975
2019-02-21 09:50:44.196 - info: GA analytics: setting custom dimensions: UserType, SDKMode, SDKMVersion External UI 0.9.9.2351
2019-02-21 09:50:44.197 - info: mainRepoUrl: https://developer.download.nvidia.com/sdkmanager/sdkm-config/main/sdkml1_repo.json
2019-02-21 09:50:44.198 - info: logging in with l1 url: https://developer.download.nvidia.com/sdkmanager/sdkm-config/main/sdkml1_repo.json
2019-02-21 09:50:44.260 - info: webContents is created. took 0.078s
2019-02-21 09:50:44.271 - info: devzone sign in page is loading https://login.developer.nvidia.com/authorize?response_type=code&method=login&state=login&redirect_uri=https%3A%2F%2Fdeveloper.nvidia.com%2Fauth0%2Fcallback&client_id=4jljTejN7RMO9suL0S33gFrYgjHX0VcW&scope=openid%20profile%20email&audience=https%3A%2F%2Fdevzone.auth0.com%2Fuserinfo&sdk-mgr=true
2019-02-21 09:50:44.280 - info: devzone signin page did start loading - https://login.developer.nvidia.com/authorize?response_type=code&method=login&state=login&redirect_uri=https%3A%2F%2Fdeveloper.nvidia.com%2Fauth0%2Fcallback&client_id=4jljTejN7RMO9suL0S33gFrYgjHX0VcW&scope=openid%20profile%20email&audience=https%3A%2F%2Fdevzone.auth0.com%2Fuserinfo&sdk-mgr=true
2019-02-21 09:50:45.840 - info: on did-get-redirect-request: https://login.developer.nvidia.com/authorize?response_type=code&method=login&state=login&redirect_uri=https%3A%2F%2Fdeveloper.nvidia.com%2Fauth0%2Fcallback&client_id=4jljTejN7RMO9suL0S33gFrYgjHX0VcW&scope=openid%20profile%20email&audience=https%3A%2F%2Fdevzone.auth0.com%2Fuserinfo&sdk-mgr=true
2019-02-21 09:50:46.087 - info: on did-navigate: https://login.developer.nvidia.com/login?state=g6Fo2SBmbEpsbVhYQUhCLVFoNTcxY0F2MnQwNVg0OE8yYnlpLaN0aWTZIFJBTEt0SUQ3WnNhYjB2akJTalhwMTdESlVsTFdrLVF4o2NpZNkgNGpsalRlak43Uk1POXN1TDBTMzNnRnJZZ2pIWDBWY1c&client=4jljTejN7RMO9suL0S33gFrYgjHX0VcW&protocol=oauth2&response_type=code&method=login&redirect_uri=https%3A%2F%2Fdeveloper.nvidia.com%2Fauth0%2Fcallback&scope=openid%20profile%20email&audience=https%3A%2F%2Fdevzone.auth0.com%2Fuserinfo&sdk-mgr=true
2019-02-21 09:50:46.860 - info: devzone signin page finished loading - https://login.developer.nvidia.com/login?state=g6Fo2SBmbEpsbVhYQUhCLVFoNTcxY0F2MnQwNVg0OE8yYnlpLaN0aWTZIFJBTEt0SUQ3WnNhYjB2akJTalhwMTdESlVsTFdrLVF4o2NpZNkgNGpsalRlak43Uk1POXN1TDBTMzNnRnJZZ2pIWDBWY1c&client=4jljTejN7RMO9suL0S33gFrYgjHX0VcW&protocol=oauth2&response_type=code&method=login&redirect_uri=https%3A%2F%2Fdeveloper.nvidia.com%2Fauth0%2Fcallback&scope=openid%20profile%20email&audience=https%3A%2F%2Fdevzone.auth0.com%2Fuserinfo&sdk-mgr=true
2019-02-21 09:52:08.573 - info: exporting logs from /home/srin_gu/.nvsdkm/logs
2019-02-21 09:52:08.810 - info: Exported 27 log files to /AIShare/Development/NvidiaDrive_OS_5.0.10_with_driveSDK/SDKM_logs_02212019_0952.zip
2019-02-21 09:56:04.572 - info: exporting logs from /home/srin_gu/.nvsdkm/logs


could you please provide all domain names which the SDK-manager uses behind the screen. So that I will make sure all these domain are set in the proxy and SDK-manager can reach them without any inturuption.

Best regards,
Gurucharan Srinivas

Dear gurucharan.srinivas,

Thank you for reaching out to us.
We will check this topic and update. Thanks.

Hi gurucharan.srinivas,
Can you help to check

  1. Are you using white list of sites for your proxy server?
  2. Did you set the proxy information in sdk manager settings page?
  3. Can you check if you are able to login with the same account through Chrome browser https://developer.nvidia.com/? Click F12 -> ‘network’ tag will list the networking traffic. Also will add ‘devzone.auth0.com’ solve your issue?
  4. Can you follow below steps:
  • clean up ~/.nvsdkm folder,
  • launch sdk manager, set proxy info in sdk manager settings page
  • close sdk manager(necessary)
  • launch sdk manager again, login to ‘DevZone’.
  • package ~/.nvsdkm folder and send the package?