# Unable to Load nvidia-drm **URL:** \ **Category:** Linux\ **Tags:** jetson\ **Created:** [September 9, 2024, 3:43pm UTC](https://forums.developer.nvidia.com/t/unable-to-load-nvidia-drm/306205 "2024-09-09T15:43:14Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![15344389550](https://developer.download.nvidia.com/images/forums/profile-default-devtalk-84.png) [@15344389550](https://forums.developer.nvidia.com/u/15344389550)\ **Post date:** [September 9, 2024, 3:43pm UTC](https://forums.developer.nvidia.com/t/unable-to-load-nvidia-drm/306205/1 "2024-09-09T15:43:14Z")
I’m using a TiTan Xp, and I met such error: “Unable to Load nvidia-drm”, and failed to run nvidia-smi with such exception: “Failed to initialize NVML: Driver/library version mismatch NVML library version: 560.35” Here is the log: nvidia-installer log file ‘/var/log/nvidia-installer.log’ creation time: Mon Sep 9 23:22:42 2024 installer version: 560.35.03 PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin nvidia-installer command line: ./nvidia-installer -no-x-check -no-nouveau-check -no-opengl-files Unable to load: nvidia-installer ncurses v6 user interface Using: nvidia-installer ncurses user interface → Detected 40 CPUs online; setting concurrency level to 32. → Scanning the initramfs with lsinitramfs… → Executing: /usr/bin/lsinitramfs -l /boot/initrd.img-4.15.0-142-generic → The file ‘/tmp/.X0-lock’ exists and appears to contain the process ID ‘1914’ of a running X server. → Continuing per the ‘–no-x-check’ option. → Installing NVIDIA driver version 560.35.03. → There appears to already be a driver installed on your system (version: 560.35.03). As part of installing this driv$-\> Running distribution scripts executing: ‘/usr/lib/nvidia/pre-install’… → done. executing: ‘/usr/lib/nvidia/pre-install’… → done. → Initramfs scan complete. → The distribution-provided pre-install script failed! Are you sure you want to continue? (Answer: Continue installat$-\> Performing CC sanity check with CC=“/usr/bin/cc”. → Performing CC check. → Kernel source path: ‘/lib/modules/4.15.0-142-generic/build’ → Kernel output path: ‘/lib/modules/4.15.0-142-generic/build’ → Performing Compiler check. → Performing Dom0 check. → Performing Xen check. → Performing PREEMPT\_RT check. → Performing vgpu\_kvm check. → Cleaning kernel module build directory. executing: 'cd kernel; /usr/bin/make -k -j32 NV\_EXCLUDE\_KERNEL\_MODULES=“” SYSSRC=“/lib/modules/4.15.0-142-generic/b$ rm -f -r conftest make[1]: Entering directory ‘/usr/src/linux-headers-4.15.0-142-generic’ make[1]: Leaving directory ‘/usr/src/linux-headers-4.15.0-142-generic’ → Building kernel modules executing: 'cd kernel; /usr/bin/make -k -j32 NV\_EXCLUDE\_KERNEL\_MODULES=”" SYSSRC="/lib/modules/4.15.0-142-generic/b$ make[1]: Entering directory ‘/usr/src/linux-headers-4.15.0-142-generic’ Warning: Compiler version check failed: The major and minor number of the compiler used to The major and minor number of the compiler used to compile the kernel: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.12) does not match the compiler used here: cc (Ubuntu 7.5.0-3ubuntu1~16.04) 7.5.0 Copyright (C) 2017 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. It is recommended to set the CC environment variable to the compiler that was used to compile the kernel. To skip the test and silence this warning message, set the IGNORE\_CC\_MISMATCH environment variable to “1”. However, mixing compiler versions between the kernel and kernel modules can result in subtle bugs that are difficult to diagnose. \*\*\* Failed CC version check. \*\*\* \*\*\* Failed CC version check. \*\*\* SYMLINK /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv-kernel.o SYMLINK /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-modeset/nv-modeset-kernel.o CONFTEST: hash\_\_remap\_4k\_pfn CONFTEST: set\_pages\_uc CONFTEST: list\_is\_first CONFTEST: set\_memory\_uc CONFTEST: set\_memory\_array\_uc CONFTEST: set\_pages\_array\_uc CONFTEST: ioremap\_cache CONFTEST: ioremap\_wc CONFTEST: ioremap\_driver\_hardened CONFTEST: ioremap\_driver\_hardened\_wc CONFTEST: pci\_get\_domain\_bus\_and\_slot CONFTEST: ioremap\_cache\_shared CONFTEST: get\_num\_physpages CONFTEST: pde\_data CONFTEST: xen\_ioemu\_inject\_msi CONFTEST: phys\_to\_dma CONFTEST: get\_dma\_ops CONFTEST: dma\_attr\_macros CONFTEST: dma\_map\_page\_attrs CONFTEST: write\_cr4 CONFTEST: of\_find\_node\_by\_phandle CONFTEST: write\_cr4 CONFTEST: of\_find\_node\_by\_phandle CONFTEST: of\_node\_to\_nid CONFTEST: pnv\_pci\_get\_npu\_dev CONFTEST: of\_get\_ibm\_chip\_id CONFTEST: pci\_bus\_address CONFTEST: pci\_stop\_and\_remove\_bus\_device CONFTEST: pci\_rebar\_get\_possible\_sizes CONFTEST: wait\_for\_random\_bytes CONFTEST: register\_cpu\_notifier CONFTEST: cpuhp\_setup\_state CONFTEST: dma\_map\_resource CONFTEST: get\_backlight\_device\_by\_name CONFTEST: timer\_setup CONFTEST: pci\_enable\_msix\_range CONFTEST: kernel\_read\_has\_pointer\_pos\_arg CONFTEST: kernel\_write\_has\_pointer\_pos\_arg CONFTEST: dma\_direct\_map\_resource CONFTEST: tegra\_get\_platform CONFTEST: tegra\_bpmp\_send\_receive CONFTEST: flush\_cache\_all CONFTEST: vmf\_insert\_pfn CONFTEST: jiffies\_to\_timespec CONFTEST: ktime\_get\_raw\_ts64 CONFTEST: ktime\_get\_real\_ts64 ``` CONFTEST: ktime_get_raw_ts64 CONFTEST: ktime_get_real_ts64 CONFTEST: full_name_hash CONFTEST: pci_enable_atomic_ops_to_root CONFTEST: vga_tryget CONFTEST: cc_platform_has CONFTEST: seq_read_iter CONFTEST: follow_pfn CONFTEST: drm_gem_object_get CONFTEST: drm_gem_object_put_unlocked CONFTEST: add_memory_driver_managed CONFTEST: device_property_read_u64 CONFTEST: devm_of_platform_populate CONFTEST: of_dma_configure CONFTEST: of_property_count_elems_of_size CONFTEST: of_property_read_variable_u8_array CONFTEST: of_property_read_variable_u32_array CONFTEST: i2c_new_client_device CONFTEST: i2c_unregister_device CONFTEST: of_get_named_gpio CONFTEST: devm_gpio_request_one CONFTEST: gpio_direction_input CONFTEST: gpio_direction_output CONFTEST: gpio_get_value CONFTEST: gpio_set_value CONFTEST: gpio_get_value CONFTEST: gpio_set_value CONFTEST: gpio_to_irq CONFTEST: icc_get CONFTEST: icc_put CONFTEST: icc_set_bw CONFTEST: dma_buf_export_args CONFTEST: dma_buf_ops_has_kmap CONFTEST: dma_buf_ops_has_kmap_atomic CONFTEST: dma_buf_ops_has_map CONFTEST: dma_buf_ops_has_map_atomic CONFTEST: dma_buf_has_dynamic_attachment CONFTEST: dma_buf_attachment_has_peer2peer CONFTEST: dma_set_mask_and_coherent CONFTEST: devm_clk_bulk_get_all CONFTEST: get_task_ioprio CONFTEST: mdev_set_iommu_device CONFTEST: offline_and_remove_memory CONFTEST: stack_trace CONFTEST: crypto_tfm_ctx_aligned CONFTEST: wait_on_bit_lock_argument_count CONFTEST: radix_tree_empty CONFTEST: radix_tree_replace_slot CONFTEST: pnv_npu2_init_context CONFTEST: cpumask_of_node ``` CONFTEST: pnv\_npu2\_init\_context CONFTEST: cpumask\_of\_node CONFTEST: ioasid\_get CONFTEST: mm\_pasid\_drop CONFTEST: mmget\_not\_zero CONFTEST: mmgrab CONFTEST: iommu\_sva\_bind\_device\_has\_drvdata\_arg CONFTEST: vm\_fault\_to\_errno CONFTEST: find\_next\_bit\_wrap CONFTEST: iommu\_is\_dma\_domain CONFTEST: acpi\_video\_backlight\_use\_native CONFTEST: drm\_dev\_unref CONFTEST: drm\_reinit\_primary\_mode\_group CONFTEST: get\_user\_pages\_remote CONFTEST: get\_user\_pages CONFTEST: pin\_user\_pages\_remote CONFTEST: pin\_user\_pages CONFTEST: drm\_gem\_object\_lookup CONFTEST: drm\_atomic\_state\_ref\_counting CONFTEST: drm\_driver\_has\_gem\_prime\_res\_obj CONFTEST: drm\_atomic\_helper\_connector\_dpms CONFTEST: drm\_connector\_funcs\_have\_mode\_in\_name CONFTEST: drm\_connector\_has\_vrr\_capable\_property CONFTEST: drm\_framebuffer\_get CONFTEST: drm\_dev\_put … CONFTEST: ib\_peer\_memory\_symbols CC [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv.o CC [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv-pci.o CC [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv-dmabuf.o CC [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv-nano-timer.o ld -r -o /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv-interface.o /tmp/selfgz33915/NVIDIA-Linux$ ux-x86\_64-560.35.03/kernel/nvidia/nv-vtophys.o /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/os-int$ gz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/nv-caps.o /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kerne$ 0.35.03/kernel/nvidia/libspdm\_internal\_crypt\_lib.o /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia/li$ LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia.o ld -r -o /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-modeset/nv-modeset-interface.o /tmp/selfgz33$ LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-modeset.o LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-peermem.o LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-drm.o LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-uvm.o Building modules, stage 2. MODPOST 5 modules Building modules, stage 2. MODPOST 5 modules CC /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-drm.mod.o CC /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-modeset.mod.o CC /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-peermem.mod.o CC /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-uvm.mod.o CC /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia.mod.o LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-modeset.ko LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-uvm.ko LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-drm.ko LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia-peermem.ko LD [M] /tmp/selfgz33915/NVIDIA-Linux-x86\_64-560.35.03/kernel/nvidia.ko make[1]: Leaving directory ‘/usr/src/linux-headers-4.15.0-142-generic’ → done. → Kernel module compilation complete. → Kernel messages: [946.499932] nvidia 0000:84:00.0: vgaarb: changed VGA decodes: olddecodes=none,decodes=none:owns=none [946.500098] NVRM: loading NVIDIA UNIX x86\_64 Kernel Module 384.130 Wed Mar 21 03:37:26 PDT 2018 (using threaded $[946.502859] nvidia\_uvm: Unknown symbol nvUvmInterfaceTsgDestroy (err 0) [946.502899] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelAllocate (err 0) [946.502920] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslEncrypt (err 0) [946.502949] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelsMap (err 0) [946.502977] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelPushStream (err 0) [946.503043] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslDecrypt (err 0) [946.503065] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslLogEncryption (err 0) [946.503043] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslDecrypt (err 0) [946.503065] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslLogEncryption (err 0) [946.503088] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelsUnmap (err 0) [946.503125] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslQueryMessagePool (err 0) [946.503148] nvidia\_uvm: Unknown symbol nvUvmInterfaceTogglePrefetchFaults (err 0) [946.503171] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslInitContext (err 0) [946.503191] nvidia\_uvm: Unknown symbol nvUvmInterfaceDeinitCslContext (err 0) [946.503216] nvidia\_uvm: Unknown symbol nvUvmInterfaceQueryCopyEnginesCaps (err 0) [946.503237] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslIncrementIv (err 0) [946.503258] nvidia\_uvm: Unknown symbol nvUvmInterfaceReportNonReplayableFault (err 0) [946.503284] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslRotateIv (err 0) [946.503307] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelDestroy (err 0) [946.503331] nvidia\_uvm: Unknown symbol nvUvmInterfaceDeviceCreate (err 0) [946.503362] nvidia\_uvm: Unknown symbol nvUvmInterfaceTsgAllocate (err 0) [946.503397] nvidia\_uvm: Unknown symbol nvUvmInterfaceGetEccInfo (err 0) [946.503424] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslSign (err 0) [946.503452] nvidia\_uvm: Unknown symbol nvUvmInterfaceDeviceDestroy (err 0) [946.503472] nvidia\_uvm: Unknown symbol nvUvmInterfaceFlushReplayableFaultBuffer (err 0) → Install NVIDIA’s 32-bit compatibility libraries? (Answer: No) → Uninstalling the previous installation → done. → Would you like to register the kernel module sources with DKMS? This will allow DKMS to automatically build a new $-\> Searching for conflicting files: → done. → Installing ‘NVIDIA Accelerated Graphics Driver for Linux-x86\_64’ (560.35.03): → done. → Installing ‘NVIDIA Accelerated Graphics Driver for Linux-x86\_64’ (560.35.03): → No NVIDIA modules detected in the initramfs. → The initramfs will not be rebuild. executing: ‘/sbin/ldconfig’… /sbin/ldconfig.real: /usr/local/cuda-11.1/targets/x86\_64-linux/lib/libcudnn\_cnn\_infer.so.8 is not a symbolic link /sbin/ldconfig.real: /usr/local/cuda-11.1/targets/x86\_64-linux/lib/libcudnn\_cnn\_train.so.8 is not a symbolic link /sbin/ldconfig.real: /usr/local/cuda-11.1/targets/x86\_64-linux/lib/libcudnn.so.8 is not a symbolic link /sbin/ldconfig.real: /usr/local/cuda-11.1/targets/x86\_64-linux/lib/libcudnn\_ops\_infer.so.8 is not a symbolic link /sbin/ldconfig.real: /usr/local/cuda-11.1/targets/x86\_64-linux/lib/libcudnn\_adv\_infer.so.8 is not a symbolic link /sbin/ldconfig.real: /usr/local/cuda-11.1/targets/x86\_64-linux/lib/libcudnn\_ops\_train.so.8 is not a symbolic link executing: '/sbin/depmod -a '… executing: ‘/bin/systemctl daemon-reload’… → done. → Driver file installation is complete. ERROR: Unable to load the ‘nvidia-drm’ kernel module. → Kernel messages: [976.295065] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslEncrypt (err 0) [976.295089] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelsMap (err 0) [976.295065] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslEncrypt (err 0) [976.295089] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelsMap (err 0) [976.295115] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelPushStream (err 0) [976.295172] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslDecrypt (err 0) [976.295190] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslLogEncryption (err 0) [976.295210] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelsUnmap (err 0) [976.295242] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslQueryMessagePool (err 0) [976.295261] nvidia\_uvm: Unknown symbol nvUvmInterfaceTogglePrefetchFaults (err 0) [976.295282] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslInitContext (err 0) [976.295300] nvidia\_uvm: Unknown symbol nvUvmInterfaceDeinitCslContext (err 0) [976.295320] nvidia\_uvm: Unknown symbol nvUvmInterfaceQueryCopyEnginesCaps (err 0) [976.295339] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslIncrementIv (err 0) [976.295358] nvidia\_uvm: Unknown symbol nvUvmInterfaceReportNonReplayableFault (err 0) [976.295381] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslRotateIv (err 0) [976.295400] nvidia\_uvm: Unknown symbol nvUvmInterfacePagingChannelDestroy (err 0) [976.295422] nvidia\_uvm: Unknown symbol nvUvmInterfaceDeviceCreate (err 0) [976.295448] nvidia\_uvm: Unknown symbol nvUvmInterfaceTsgAllocate (err 0) [976.295479] nvidia\_uvm: Unknown symbol nvUvmInterfaceGetEccInfo (err 0) [976.295503] nvidia\_uvm: Unknown symbol nvUvmInterfaceCslSign (err 0) [976.295527] nvidia\_uvm: Unknown symbol nvUvmInterfaceDeviceDestroy (err 0) [976.295545] nvidia\_uvm: Unknown symbol nvUvmInterfaceFlushReplayableFaultBuffer (err 0) [976.350863] NVRM: API mismatch: the client has the version 560.35.03, but NVRM: this kernel module has the version 384.130. Please NVRM: make sure that this kernel module and all NVIDIA driver NVRM: components have the same version.