Unable to use Self-Hosted API option with NIM cuopt

AI & Data Science NVIDIA NIM Access/Accounts
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1

When I try to use Self-Hosted API option with NIM cuopt, it shows me the error: Oops, looks like we encountered a technical snag. Please try again.

I’ve tried both with and without developer program option, as you can see in the image bellow:

How should I proceed?

Best regards,

Jose Damico

1 Like
2

Hi Jose, I deleted the image as it had your cell number in it. Can you test another NIM and see if you see the same error? Thanks!

3

Hi, unfortunately I got the same error again.

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4

Also I ve tried to create another account, with other email, but does not work.

Please help.

5

Any news? I am still unable to get it working.

6

Hi @jose.damico I’m waiting to hear back from our engineering team on when this will be resolved. I’ll let you know asap. Thanks for your patience.
Sophie

7

I appreciate your help, I’m waiting for this to be implemented for a customer. For instance, SciCrop (my company) also joined the Inception program.

Best regards,

Jose Damico

8

Any news on this issue?

9

Hi there! Im having the same issue, any solution yet?