Unable to Verify my Account to get API Access

AI & Data Science NVIDIA NIM Access/Accounts
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41

Same Issue

42

I could not receive the SMS here in Tokyo, Japan since I also cannot select Japan country code. Thanks,

43

same issue, cannot verify phone from Houston, Texas

44

I am also having this issue from Turkey

45

Same issue from Jersey (Channel Islands) +44

46

I have been facing the same issue for a month now. I had also contacted support but i recieved no response. Can you please also look at my case?

47

Apologies, it looks like you are based in Turkey. We are still working through some legal processes to enable the OTP Verification in Turkey.

Best,

Sophie

48

when I try to get API key. it asks me to validate my phone number and I provide the correct US number it gives me The phone number you provided is invalid, please try again.

49

Hi,

I have same issue, I’m not able to get the OTP for my UAE number.

thank you for your support
Mohammad Alshamsi

50

I also have the same issue. I was planning to participate in the hackathon, but stuck because of this

51

I can’t verify from Japan either. Japan is not on the list. When will it be available

52

I cannot get my US number verified. It say the number is invalid

53

same here with UAE number

54

Same here. Rockwall Texas

55

Someone from NVIDIA will DM you for your phone number, in a day or 2 they will be able to validate the number. After which, the problem should get resolved.

56

I am having the same issue. Can’t verify my US phone number.

57

same here, it says my phone number is invalid.

58

Likewise, cannot get it set up

59

Now, we could choose Japan Country code on the verification dialog to get SMS. Thanks! @sophwats

60

Dear Sophie,
I face the similar issue and unable to complete SMS-based verification of my account. Your assistance is valuable. Cheers