USB Camera not recognized by Jetson Xavier NX

Hi, I’m trying to work with an USB camera but when I attach it to the USB it is not listed as /dev/video* device.

When I look to the dmesg log I get the following logs:

[ 4921.797670] usb 1-2.1: new high-speed USB device number 98 using tegra-xusb
[ 4921.877983] usb 1-2.1: Device not responding to setup address.
[ 4922.085875] usb 1-2.1: Device not responding to setup address.
[ 4922.293661] usb 1-2.1: device not accepting address 98, error -71
[ 4923.146533] usb 1-2-port1: Cannot enable. Maybe the USB cable is bad?
[ 4923.146765] usb 1-2-port1: unable to enumerate USB device

I have tried all the 4 USB ports of NX developer kit without success.

What are the possible causes and solutions?

Thank you,

This could be a signal quality issue or a power delivery issue. One of the best tests would be to use the camera through a powered HUB. The power to the HUB would remove the requirement that the Jetson itself power the device. The HUB itself would serve as a kind of signal quality adapter. If this does not change anything, then there is likely something else going on.

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