USB HUB RTS5411 Detection is unreliable

Robotics & Edge Computing Jetson & Embedded Systems Jetson Nano
,
1

Hello,
We have mounted RTS 5411 USB HUB on our custom carrier board, we are using Jetson Nano SOM B02.
4/10 times USB Hub is not detected in Jetson Nano, it shows "
lsub
" by using lsusb
and sometimes we get
lsusb2

In dmesg log we get

image
image758×768 211 KB

We have checked the power requirement of USB HUB, it is fulfilled.
During power-up if USB HUB is detected then it works fine.
Would you please help us figure out the issue here?
log.txt (96.7 KB)

3

I’m closing this topic due to there is no update from you for a period, assuming this issue was resolved.
If still need the support, please open a new topic. Thanks

Sorry for the late response, have you managed to get issue resolved or still need the support? Thanks

5

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.