USB port is not configured in Jetson TX2

I did flashing for Jetson TX2 (with Orbitty Carrier) with JetPack 3.3. I was able to flash the Jetson. After that, when i connect the Jetson with monitor, Ubuntbu 16.04 was installed. However, the usb port for the carrier is not configured. I tried to connect different keyboards and mousses and still i can’t access the Jetson. I tried to use different carrier and the same thing occurs. I also tried to use Jetpack 4.2.1 with no different changes. Any advice.

Dear 20190687,
I am moving your topic to Jetson to get support.

Duplicate of:
(see the above URL)