USB ports NOT WORKING

The USB ports on my jetson nano are not working…
I was wondering if this issue was ever addressed or solved and if so may I please get the solution,

I was using the jetson nano a while back and everything was working beautifully, WiFi connecting strong, doing object detection like a master, and then one day out of nowhere USBs not working. So I decided to do a google search and see if it ever happens and VOILA

[Jetson Nano all USB ports suddenly stopped working]

I’m not the only one. I read through the whole forum but no answer to the problem. I mean this is by far the best single-board computer I’ve had (don’t know if it still counts as single-board though). Please help…

Hi,
This looks like a Jetson issue. Please refer to the below samlples in case useful.

For any further assistance, we recommend you to raise it to the respective platform from the below link

Thanks!

thanks for the reply. I removed the Intel 8265NGW (wireless card) and flashed a new OS and it seems to be working fine again (for now), I connected the wireless card again after and the USB ports stopped working again so I had to totally remove it. I’m using a USB modem instead.