Hello,
We have several Jetson AGX Xavier H01s.
I have setup two brand new ones for our initial setup.
I have a wireless USB keyboard mouse combo in one USB port and a USB to SATA connector to a 4TB SSD in the other USB port.
All I have done is create a new administrator, run apt-get update and apt-get upgrade -y, change the power mode to 30w_all cores and then reboot the system.
After both systems have rebooted, none of the USB ports are working.
Hi,
Is it a DevKit or a custom carrier board?
What L4T version you are using?
Are they being detected with lsusb? Did dmesg show anything when these devices are being plugged in?
These are purchased from seedstudio (https://www.seeedstudio.com/Jetson-Xavier-AGX-H01-Kit-p-5283.html?srsltid=AfmBOorhdWnDKS00aLj9rfqSBqYxjZ9KLQKWDHvIzxQ6easmduxpHTRme_I)
This is the release I am getting from the system:
No, lsusb is returning no results in the command line.
As for dmesg, this is all it returns regarding anything with usb.
dmesg | grep 'usb'
[ 0.000000] Kernel command line: console=ttyTCU0,115200 video=tegrafb earlycon=tegra_comb_uart,mmio32,0x0c168000 gpt rootfs.slot_suffix= tegra_fbmem=0x800000@0xa06af000 lut_mem=0x2008@0xa06aa000 usbcore.old_scheme_first=1 tegraid=19.1.2.0.0 maxcpus=8 boot.slot_suffix=_b boot.ratchetvalues=0.4.2 vpr_resize sdhci_tegra.en_boot_part_access=1 quiet root=/dev/mmcblk0p1 rw rootwait rootfstype=ext4 console=ttyTCU0,115200n8 console=tty0 fbcon=map:0 net.ifnames=0 rootfstype=ext4
[ 0.955552] usbcore: registered new interface driver usbfs
[ 0.955588] usbcore: registered new interface driver hub
[ 0.955622] usbcore: registered new device driver usb
[ 1.021898] vdd-usb-3v3: at 3300 mV
[ 1.935470] usbcore: registered new interface driver r8152
[ 1.935538] usbcore: registered new interface driver asix
[ 1.935573] usbcore: registered new interface driver ax88179_178a
[ 1.935606] usbcore: registered new interface driver cdc_ether
[ 1.935638] usbcore: registered new interface driver net1080
[ 1.935665] usbcore: registered new interface driver cdc_subset
[ 1.935695] usbcore: registered new interface driver zaurus
[ 1.935757] usbcore: registered new interface driver cdc_ncm
[ 1.942688] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 1.942720] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 1.948638] usbcore: registered new interface driver uas
[ 1.948682] usbcore: registered new interface driver usb-storage
[ 1.948776] usbcore: registered new interface driver usbserial
[ 1.952738] usbcore: registered new interface driver xpad
[ 2.156942] usbcore: registered new interface driver usbhid
[ 2.156945] usbhid: USB HID core driver
[ 2.197444] usbcore: registered new interface driver snd-usb-audio
[ 4.433926] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 4.433948] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 4.583951] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 4.583956] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 4.596774] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 4.596780] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 5.619684] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 5.619707] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 6.672361] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 6.672369] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 6.715433] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 6.715442] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
[ 6.730083] tegra-xusb 3610000.xhci: USB2 port 0 has OTG_CAP
[ 6.730089] tegra-xusb 3610000.xhci: USB3 port 2 has OTG_CAP
How did you flash the device?
Since it’s not a DevKit from NVIDIA, did you flash it with the customized BSP from the vendor?
It comes flashed, just boots into ubuntu desktop 18.04.6 LTS
Try re-flashing or contact SeedStudio for help:
Thank you i will reach out to them. Tried those steps and returned Error: Return value 127 Failed flashing t186ref
Just want to confirm, the SDK Manager will not work with their board? i see it does find it in target hardware.
They are both AGX Xavier, but the design of carrier boards are different.
SDK Manager can only be used to flash DevKits from NVIDIA.
Thank you for the response and the help.
I flashed the board back to 4.6.1 and R32.7.1 and the USB ports are working again.
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