Usb3.0 is not working

We are working with a carrier board. but usb3.0 does not work.
Do you know what’s wrong?

console log ::
[ 65.642084] usb 1-4: Device not responding to setup address.
[ 65.848926] usb 1-4: Device not responding to setup address.
[ 66.056161] usb 1-4: device not accepting address 7, error -71
[ 66.948801] usb usb1-port4: Cannot enable. Maybe the USB cable is bad?
[ 67.508427] usb 1-4: device descriptor read/64, error -71
[ 67.736572] usb 1-4: device descriptor read/64, error -71
[ 68.088325] usb 1-4: device descriptor read/64, error -71
[ 68.320844] usb 1-4: device descriptor read/64, error -71
[ 68.428365] usb usb1-port4: unable to enumerate USB device

See Attachment ::

  1. schematic(usb3.0)

  2. schematic(connect)

  3. dtb file

  • path : JetPack-L4T\R32.4\Linux_for_Tegra\sources\hardware\nvidia\platform\t19x\galen\kernel-dts\common\

tegra194-p2888-0001-p2822-0000-common.txt (8.0 KB)

Please advise me.

Hi

Will it work if remove U28 and U29 and short the connection?
Please double check if the TX/RX are swapped on the connector…